Sarah Ospina
Fort Myers,FL
Summary
Proven server with a track record of enhancing customer dining experiences at Cheddar's Scratch Kitchen, adept in guest engagement and food safety practices. Excelled in maintaining high cleanliness standards and fostering relationships, contributing to a positive dining atmosphere. Demonstrated exceptional customer service, ensuring satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Server
Cheddar's Scratch Kitchen
07.2024 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Taino Cuisine
03.2024 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
Host
The French Brasserie Rustique
08.2023 - 03.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Science - Marketing
Florida Gulf Coast University
Fort Myers, FL12.2025
Associate of Arts - Business Administration
University of Central Florida
Orlando, FL12.2022
Skills
- Table Bussing
- Food Running
- Beverage Preparation
- Order delivery practices
- Guest Engagement
- Exceptional customer service
- Food safety understanding
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cheddar's Scratch Kitchen
07.2024 - Current
Server
Taino Cuisine
03.2024 - 07.2024
Host
The French Brasserie Rustique
08.2023 - 03.2024
Bachelor of Science - Marketing
Florida Gulf Coast University
Associate of Arts - Business Administration
University of Central Florida