Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Palmer

Keithville,LA

Summary

Dynamic professional with a proven track record at Morris & Dickson, excelling in problem-solving and teamwork. Successfully managed return workflows, enhancing customer satisfaction. As a Florist at Albertsons, I implemented efficient processes and trained staff, showcasing strong organizational skills and a keen eye for product inspection.

Overview

27
27
years of professional experience

Work History

Customer Returns Associate

Morris & Dickson
04.2004 - Current
  • Managed return processing workflows, ensuring timely resolutions for customer inquiries.
  • Collaborated with team members to handle complex return cases, resulting in satisfactory outcomes for both customers and company.
  • Unloaded, inspected, and stored damaged and returned products.

Florist

Albertsons Grocery Store
02.1998 - 04.2004
  • Designed and arranged floral displays for various events, ensuring alignment with client preferences.
  • Managed inventory levels, sourcing quality flowers and supplies from trusted vendors.
  • Trained and mentored junior staff in floral design techniques and customer service skills.
  • Implemented efficient workflow processes to enhance order fulfillment and delivery timelines.

Education

ICS (Penn Foster)
Scranton, PA
05-1996

Skills

  • Teamwork and collaboration
  • Problem-solving skills
  • Product inspection
  • Task prioritization
  • Organization

Timeline

Customer Returns Associate

Morris & Dickson
04.2004 - Current

Florist

Albertsons Grocery Store
02.1998 - 04.2004

ICS (Penn Foster)

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Sarah Palmer