Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sarah Paul

Bloomington

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Office Manager-Dispatcher

Southtown Wrecker Service
02.2019 - Current
  • Answered phone calls and respond to customer emails.
  • Dispatch the drivers to the location of the vehicle/unit.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Managed customer accounts and invoicing.
  • Assisted in resolving customer complaints and grievances.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Filing
  • Billing of invoices-Accounts receivables.
  • Bank Deposits

Bed and Breakfast Operator

Vrooman Mansion B & B
06.2014 - 02.2019


  • Oversaw day-to-day operations of 7-room hotel with staff of 7 employees.
  • Walk-throughs and booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Tended to the gardens-new plants and removing or transplanting plants
  • Cooked breakfast for the guests-prepped food and made up menus for the events and breakfast.
  • Cleaned and turned over rooms-including laundry and daily cleaning of the mansion-tending to the age and history of it(silver-oiling the wood floors)
  • Set up and tear down of events.

Bartender

VFW Post 454
11.2015 - 12.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.

Photographer

Life Touch Church Directories
01.2015 - 11.2015
  • Took family photos for families of congregations for a yearbook for the church.
  • Offered different sizes to purchase the photos to the family.
  • Traveled in central Illinois to different churches.


Dispatcher Office Assistant

BN Wrecker
01.2011 - 01.2015
  • Answered incoming phone lines and took calls for broke down vehicles.
  • Dispatched drivers to the correct location of the vehicle
  • Incoming drivers paper work
  • Sent out bills for accounts receivables

Education

GED -

Normal Community High School
Normal, IL

Skills

  • Route Planning
  • Customer Service
  • Time Management
  • Decision Making
  • Organizational Skills
  • Data Entry
  • Recordkeeping
  • Incident Reporting
  • Vendor Relations
  • File Organization
  • Invoice Processing

Additional Information

Investigator for the Humane Society of Central Illinois-2008-2012

Storm Watcher with Illinois Emergency Management Agency-2010-2012

Timeline

Office Manager-Dispatcher

Southtown Wrecker Service
02.2019 - Current

Bartender

VFW Post 454
11.2015 - 12.2016

Photographer

Life Touch Church Directories
01.2015 - 11.2015

Bed and Breakfast Operator

Vrooman Mansion B & B
06.2014 - 02.2019

Dispatcher Office Assistant

BN Wrecker
01.2011 - 01.2015

GED -

Normal Community High School

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Sarah Paul