Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sarah Peattie

Toccoa,GA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

16
16
years of professional experience

Work History

Consumer Direct Sales Specialist

Kinetic By Windstream
02.2024 - Current

Go door to door (home to home) to speak with potential customers, complete orders, ensure service activation, set up accurate billing, and follow-up to ensure customer satisfaction.

Retail Sales Manager

Kinetic By Windstream
02.2023 - 01.2024
  • Trained staff members on company policies, procedures, and best practices
  • Acquired in-depth knowledge of products to better assist customers in making informed decisions
  • Analyzed sales performance data to identify trends and opportunities for improvement

Assistant Sales Manager

Windstream Communications
07.2022 - 02.2023
  • Guided and mentored team members to enhance their skills and productivity
  • Analyzed team performance to identify areas for improvement and develop strategies for enhancement
  • Worked with sales consultants to devise innovative sales strategies to drive revenue growth and market expansion

Retail Sales Consultant

Windstream Communications
04.2019 - 07.2022
  • Quickly solve problems while keeping friendly
  • To work quickly and efficiently
  • To make customers feel welcome and appreciated
  • To know where items are located throughout the store
  • Be willing and able to jump in and help whenever asked conversation with the customer
  • Uncover customer needs for new services
  • Be able to calm an irate customer and turn their experience with the company into a positive one

Customer Service Representative

Grove Medical
02.2018 - 12.2018
  • Place and approve medical supply orders for nursing facilities and individual patients
  • Work closely with sales representatives to ensure customer satisfaction
  • Learn product codes and help find specific items for customers and patients
  • Problem solving
  • Tracking shipments
  • Take phone calls and work on the computer simultaneously

Retail Consultant

Wireless Express
12.2017 - 02.2018
  • Assist with cellular services, including upgrades and new activation
  • Take payments, and helping customers with phone issues they may have

Retail Sales Consultant

Windstream Communications
09.2013 - 11.2017
  • Quickly solve problems while keeping friendly
  • To work quickly and efficiently
  • To make customers feel welcome and appreciated
  • To know where items are located throughout the store
  • Be willing and able to jump in and help whenever asked conversation with the customer
  • Uncover customer needs for new services
  • Be able to calm an irate customer and turn their experience with the company into a positive one

Cashier

Ingles Markets
08.2008 - 09.2013
  • To work quickly and efficiently
  • To make customers feel welcome and appreciated
  • To know where items are located throughout the store
  • Be willing and able to jump in and help whenever asked

Education

HS Diploma -

Stephens County High School
05.2009

Skills

  • Problem solving
  • Sales
  • Customer service
  • Microsoft Office
  • Collaboration
  • Communication Skills
  • Cash Handling
  • Inventory Management
  • HIPAA compliance
  • Leadership Development

Additional Information

References:


Kim Willison

Director of Retail Sales - Kinetic by Windstream

619-787-9899


Dana Morgan

Retail Sales Manager - Kinetic by Windstream

828-361-8983


Foster Barrett

Assistant Sales Manager - Kinetic by Windstream

706-949-0203

Timeline

Consumer Direct Sales Specialist

Kinetic By Windstream
02.2024 - Current

Retail Sales Manager

Kinetic By Windstream
02.2023 - 01.2024

Assistant Sales Manager

Windstream Communications
07.2022 - 02.2023

Retail Sales Consultant

Windstream Communications
04.2019 - 07.2022

Customer Service Representative

Grove Medical
02.2018 - 12.2018

Retail Consultant

Wireless Express
12.2017 - 02.2018

Retail Sales Consultant

Windstream Communications
09.2013 - 11.2017

Cashier

Ingles Markets
08.2008 - 09.2013

HS Diploma -

Stephens County High School
Sarah Peattie