Sarah Pitcock
Summary
Enthusiastic and motivated individual, passionate about helping others. Team player, works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Bootleg Bbq
9704 Old Bardstown Rd. Louisville, KY 40219
09.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
Custodial Lead
Bluewater Diagnostics Libratory
221 S Bardstown Rd Mt. Washington. KY 40047
08.2021 - 05.2022
- Performed custodial duties to maintain area in clean and habitable condition.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised supplies in inventory and submitted reorder requests.
Education
Bullitt East High School
Mount Washington, KY05.2024
Timeline
Customer Service Associate
Bootleg Bbq
09.2022 - Current
Custodial Lead
Bluewater Diagnostics Libratory
08.2021 - 05.2022
Bullitt East High School