Sarah Pond
Havana
Summary
Dynamic professional with a proven track record at Longhorn Steakhouse, excelling in training and mentoring new staff. Skilled in exceptional communication and policy enforcement, I foster team motivation and enhance guest experiences through effective coaching. Committed to maintaining high standards of service and safety, ensuring a welcoming environment for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress Trainer
Longhorn Steakhouse
Manhattan, KS
02.2025 - Current
- Trained new waitstaff on menu knowledge and service standards.
- Assisted in onboarding process, ensuring smooth transition into team dynamics.
- Demonstrated efficient table management techniques to enhance guest experience.
- Reinforced adherence to health and safety protocols during training sessions.
Lifeguard
City of Caney
Caney, KS
05.2022 - 05.2024
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing First Aid and CPR as needed.
- Conducted routine inspections of equipment and facilities to maintain cleanliness and safety standards.
- Assisted in implementing safety drills and training sessions for staff and patrons.
Education
High School Diploma -
Caney Valley Highschool
Caney, KSBachelor of Science - General Biology
Kansas State University
Manhattan, KS05-2028
Skills
- Team motivation
- Body language awareness
- Patience and tact
- Energy and enthusiasm
- Memory retention
- Coaching and mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 10th place at the collegiate level by completing poultry evaluation with accuracy and efficiency.
Certification
- Lifeguard Certification, Red Cross - 2021-2024
- CPR Certification, Red Cross - 2020-2024
Timeline
Waitress Trainer
Longhorn Steakhouse
02.2025 - Current
Lifeguard
City of Caney
05.2022 - 05.2024
High School Diploma -
Caney Valley Highschool
Bachelor of Science - General Biology
Kansas State University