Sarah Price
Selma,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports. Flexible and versatile - able to maintain a sense of humor under pressure. Able to communicate directly with customers and team members. Excellent team-building skills. Superb leadership qualities. Skilled in working with production goals presented and maintaining those requirements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
LANES CONTRACTING
01.2018 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for sales managers.
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reported to senior management on organizational performance and progress toward goals.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Student Ministry Administrative Assistant
Temple City Church
09.2022 - Current
- Assist Student Pastor with ministry needs including volunteer management, planning and coordinating ministry events, organizing and creating systems to create efficient flow for ministry/events, email correspondence, and other misc. tasks.
Account Executive/Dental Billing
EASSIST DENTAL SOLUTIONS
01.2016 - 06.2018
- Developed comprehensive knowledge of dental terminology and insurance codes to ensure accuracy in billing processes.
- Maintained comprehensive understanding of dental procedures and terminology, enabling clear communication with both patients and insurance companies regarding billing matters.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Managed insurance claims processing, ensuring accurate billing and timely reimbursement for both patients and dental practice.
Front Desk Receptionist/Assistant Manager
RICCOBENE ASSOCIATES
12.2012 - 03.2014
- Scheduled, coordinated and confirmed appointments and meetings.
- Developed strong working relationships with staff, fostering positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Office Coordinator/Treatment Coordinator
THE DENTAL CARE CENTER
03.2010 - 11.2012
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Streamlined dental office operations through efficient scheduling and coordinating appointments.
- Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
- Stayed informed of latest advancements in dental treatments and technologies, ensuring patients received most up-to-date care possible.
- Contributed to practice growth by actively participating in marketing initiatives aimed at attracting new patients.
- Facilitated patient referrals to other healthcare providers when necessary, fostering strong professional relationships within dental community.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Some College (No Degree) -
LIBERTY UNIVERSITY
Lynchburg, VADental Assisting -
NC DENTAL U
Wake Forest, NC03.2011
Skills
- Office Management
- Organized
- Scheduling
- Insurance Billing
- Professionalism
- Time Management
- Data Entry
- Office Administration
- Computer Proficiency
- Customer and client relations
- Strong Problem Solver
- Scheduling and calendar management
- Deadline-oriented
- Invoice Processing
- Meticulous attention to detail
- Prioritization
- Dental Assisting Experience
Certification
- First Aid
- HIPPA Training
- OSHA Training
- X-ray certification
References
AVAILABLE UPON REQUEST
Timeline
Student Ministry Administrative Assistant
Temple City Church
09.2022 - Current
Office Manager
LANES CONTRACTING
01.2018 - Current
Account Executive/Dental Billing
EASSIST DENTAL SOLUTIONS
01.2016 - 06.2018
Front Desk Receptionist/Assistant Manager
RICCOBENE ASSOCIATES
12.2012 - 03.2014
Office Coordinator/Treatment Coordinator
THE DENTAL CARE CENTER
03.2010 - 11.2012
Some College (No Degree) -
LIBERTY UNIVERSITY
Dental Assisting -
NC DENTAL U
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