Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Dairy Queen
08.2023 - Current
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Worked front counter, drive-thru and other areas.
Trained new employees by demonstrating tasks and coaching during daily activities.
Operated cash register to ring up final bill and process various forms of payment.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Completed milkshakes and ice cream desserts for customers.
Crew Team Member
Dairy Queen
06.2021 - 03.2023
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Worked front counter, drive-thru and other areas.
Became familiar with products to answer questions and make suggestions.
Kept food preparation area, equipment, and utensils clean and sanitary.
Took orders, prepared meals, and collected payments.
Assisted other team members to achieve goals.
Used proper techniques to prepare food and ingredients.
Cleared trays and removed trash from tables before sanitizing surfaces.
Accurately operated cash register to process customer payments.
Certified Surgical Technologist at OSU Wexner Medical Center James Cancer HospitalCertified Surgical Technologist at OSU Wexner Medical Center James Cancer Hospital