Sarah Rich
Baltimore,MD
Summary
Organized, hard working, administrative professional with proven ability to handle confidential information looking to help your company meet its goals. Possesses sound judgement, problem solving skills, and a reputation for creating a positive office culture.
Overview
4
4
years of professional experience
Work History
Communicare
Lynx EMS LLC
Cincinnati, OH
12.2023 - Current
- Managed patient billing accounts by submitting, tracking, and following up on insurance claims to ensure timely and accurate reimbursement.
- Investigated and resolved claim denials by coordinating with insurance companies, verifying coverage details, and appealing as necessary.
- Communicated with patients and insurers to clarify billing questions, explain benefits, and resolve account discrepancies.
- Maintained accurate records of claim activity and payment status, contributing to improved collections and reduced aged receivables.
High School Secretary
Bnos Yisroel of Baltimore
Baltimore, MD
09.2022 - 06.2023
- Handled confidential information regarding students carefully and with discretion.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Communicated with parents, teachers and members of public with patient demeanor.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
- Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
Extra Curricular Coordinator
Atara Girls High School
Cincinnati, Ohio
08.2021 - 06.2022
- Planned and managed activities to achieve objectives within budgets.
- Resolved complaints or answered questions in order for programs to run efficiently.
- Managed extracurricular monthly programming
- Stocked and maintained the extra curricular supply room
Administrative Assistant
Atara Girls High School
Cincinnati, Ohio
08.2021 - 06.2022
- Helped with planning and overseeing the successful execution of staff meetings, parties, and events.
- Helped provide and implement improvements to school procedures.
- Aided colleagues and students through regular communication and assistance.
Twelfth Grade Advisor
Atara Girls High School
Cincinnati, Ohio
08.2021 - 06.2022
- Orchestrated fundraisers
- Facilitated senior class activities
- Managed finances
- Oversaw publishing of the yearbook
Education
BA in Liberal Arts -
Excelsior University
06.2024
High School Diploma -
Atara Girls High School
Cincinnati, OHSkills
- Organization
- Interpersonal relationships
- Strong work ethic
- Record keeping
- Effective communication
- Problem solving
Timeline
Communicare
Lynx EMS LLC
12.2023 - Current
High School Secretary
Bnos Yisroel of Baltimore
09.2022 - 06.2023
Extra Curricular Coordinator
Atara Girls High School
08.2021 - 06.2022
Administrative Assistant
Atara Girls High School
08.2021 - 06.2022
Twelfth Grade Advisor
Atara Girls High School
08.2021 - 06.2022
BA in Liberal Arts -
Excelsior University
High School Diploma -
Atara Girls High School
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