Sarah Rideout
Ft. Pierce
Summary
Results-driven professional with a strong focus on customer service and attention to detail. Proficient in POS systems and effective communication strategies, ensuring smooth operations and an outstanding guest experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
The Dobbin House
06.2022 - 05.2026
- Delivered exceptional customer service in high-volume fine dining environment.
- Managed table settings and maintained cleanliness throughout dining area.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized POS systems for order entry and payment processing efficiently.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
La Bella Italia
07.2020 - 11.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Server
The Crab Claw Restaurant
06.2018 - 11.2018
- Cultivated a premium dining experience at renowned waterfront seafood restaurant.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed table settings and maintained cleanliness throughout dining area.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associate of Applied Science - Nursing
Chesapeake College
Wye Mills, MDSkills
- Strong work ethic
- Customer service excellence
- Point of Sale (POS) system proficiency
- Basic Math and Cash Handling
- Wine and Beverage Knowledge
- Menu Memorization
- Sales and Upselling
- Multi-tasking and Time Management
- Communication Skills
- Problem Solving
- Teamwork
- Attention to Detail
Certification
- Responsible Alcohol Management Program (R.A.M.P.) Certification
- Previously certified in Training for Intervention Procedures (T.I.P.S.)
Timeline
Server
The Dobbin House
06.2022 - 05.2026
Server
La Bella Italia
07.2020 - 11.2025
Server
The Crab Claw Restaurant
06.2018 - 11.2018
Associate of Applied Science - Nursing
Chesapeake College