Sarah Rivera

• Greeted customers in a friendly and professional manner, while providing excellent customer service.
• Coordinated with housekeeping staff to verify all rooms were clean and ready for guests. Maintained lobby and common areas, such as restocking supplies.
• Handled incoming calls promptly, providing information or transferring calls as necessary.
• Assisted guests with check-in and check-out procedures, ensuring accuracy of all paperwork related to their stay.
• Posted charges for rooms, food, liquor, or telephone calls to ledgers, manually or by using computers.
• Responded effectively to guest inquiries regarding hotel services, amenities, directions, and local attractions.
• Reconciled daily cash drawers and prepared end-of-day reports.

Delivered beverages quickly and accurately, based on order specifications.

Expedited orders efficiently and accurately to ensure customer satisfaction.

Organized and managed the flow of meal orders in a fast-paced restaurant environment.

Delivered food to tables and refilled beverages.

Exhibited superior multitasking abilities by managing multiple tasks simultaneously.

Delivered food orders to tables promptly and efficiently, maintaining optimal temperature and presentation.

Confidexia is a company that provides consulting work. We do credit investigations on companies located in all of the Americas to access credit worthiness/credit risk.

Responsibilities as an assistant:

• research contact information on companies in the USA and Latin America and Caribbean.

• Call companies to ask for commercial references on business being investigated.