Sarah Rivera
El Paso
Summary
Diligent Medical Assistant with solid background in medical assistance and supervisory roles. Effectively managed clinical operations and supported staff development, ensuring high-quality patient care. Demonstrated strong leadership and organizational skills in coordinating team efforts and maintaining efficient workflows. Committed to HIPAA compliance and patient education.
Overview
9
9
years of professional experience
Work History
Medical Assistant Supervisor
Sun City Women's Hea;th
03.2016 - 12.2024
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
High School Diploma -
Kaplan College
San Antonio, TX03-2016
Skills
- Data entry and documentation
- Vital signs monitoring
- HIPAA compliance
- Team building and motivation
- Patient education and counseling
- Staff training and development
- Laboratory specimen collection
- Insurance verification
- Patient care coordination
- Conflict resolution
- Medical billing and coding
- Problem-solving capacity
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Medical Assistant Supervisor
Sun City Women's Hea;th
03.2016 - 12.2024
High School Diploma -
Kaplan College
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