Sarah Robinson
Jonesboro,AR
Summary
Talented Patient Care Technician with excellent experience offers 4 years in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Mental Health Technician
St. Bernards Medical Center
05.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Patient Care Advocate
NEA Baptist Hospital
09.2020 - 05.2021
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
- Actively participated in ongoing professional development opportunities to stay current on best practices and emerging trends in patient care advocacy.
Bank Teller
Centennial Bank
08.2019 - 08.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Secretary
Century 21
08.2018 - 05.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Bachelor of Science - Nursing
Arkansas State University
Jonesboro, AR12.2024
High School Diploma -
Rector High School
Rector, AR05.2019
Skills
- Customer Service
- Verbal and written communication
- Organizational Skills
- Multitasking ability
- Patient Care
- First aid and safety
Accomplishments
Completion of Foster School of Business Woman's Youth Leadership Summit.
Completion of Northeast Ohio Medical University Pathways to Pharmacy Program.
Certification
Microsoft Office Word Specialist
Microsoft Office PowerPoint Specialist
FEMA Basic Incident Command System for Initial Response
FEMA Introduction to Incident Command System, ICS 100
FEMA Introduction to National Incident Command System, IS-700
FEMA Introduction to the National Incident Management
Timeline
Patient Care Technician/Mental Health Technician
St. Bernards Medical Center
05.2021 - Current
Patient Care Advocate
NEA Baptist Hospital
09.2020 - 05.2021
Bank Teller
Centennial Bank
08.2019 - 08.2020
Secretary
Century 21
08.2018 - 05.2019
Bachelor of Science - Nursing
Arkansas State University
High School Diploma -
Rector High School
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