Sarah Robinson
Baltimore,Maryland
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Summer Recreational Aide/Assistant
US Coast Guard Yard
- Assisted customers for the Moral, Welfare & Recreation Department at the base gym, coordinated the rental of athletic equipment, tools, recreation trailers and temporary military housing
- Researched and entered the data for the Yard’s Marina Storage Facility, developed Morale & Welfare Brochure for new arriving military families.
Summer Recreational Aide/Assistant
US Coast Guard Yard
- Assisted customers for the Moral, Welfare & Recreation Department at the base gym, coordinated the rental of athletic equipment, tools, recreation trailers and temporary military housing
- Researched and entered the data for the Yard’s Marina Storage Facility, developed Morale & Welfare Brochure for new arriving military families.
Summer Administrative Assistant
US Coast Guard Yard
- Assisted personnel of the CG Yard Facilities Engineering Branch
- Filed papers, answered phones
- Organized all the building maintenance hard copy records dating back to 1972 and entered this data into a computer database for easy access by facility engineers
- Researched history of all vessels docked or worked on at the Yard over the last 100 years for the Yard Public Affairs Officer
- Assisted with the setup of the Yard's MWR picnic
Customer Service Associate
Bath & Body Works
- Assisted customers with the selection of their products, answer questions, and promote new product lines.
Summer Administrative Assistant
US Coast Guard Yard
- Assisted the Public Affairs Officer developing brochures, pamphlets and other marketing documents, developed a power point presentation for the Yard's Environmental Engineer to use at a Symposium on environmental cleanup in Seattle, Washington, and co-authored a two page article for the Yard News about the Yard's Project Management Division.
Customer Relations Billing Specialist
Baltimore Gas and Electric
09.2010 - 12.2014
- Employed in the Call Center, answered customer inquiries, scheduled customer service appointments, issued emergency and non-emergency work orders for power outages and gas leaks, processed payments, facilitated customer payment arrangements and dates, advised customers of financial resources and offered energy saving tips.
Administrative Assistant
Epoch Counseling Center
11.2007 - 08.2010
- Checked-in Patients, answered phones, scheduled appointments, collected co-payments, filed health records, assisted insurance processor.
Education
Essex Community College
Baltimore, MDLyndon State College
Lyndonville, VermontBaltimore County Community College
Baltimore, MDPatapsco High School & Center for the Arts
01.2005
Skills
- Microsoft Office, Word, Excel, Power Point, Type 60 words/min
- Excellent time management skills
- Excellent Communication
- Customer Service
- Issue Resolution
References
- Ms. Bethany L. Tyler, 410-222-7104, btyler@aacpl.net, Personal
- Sara Wilson-Ybarra, 443-277-8394, sarawilson-ybarra@gmail.com, Personal
- Mrs. Dorothy Mitchell, 410-636-7238, dorothy.e.mitchell@uscg.mil, Professional
Timeline
Customer Relations Billing Specialist
Baltimore Gas and Electric
09.2010 - 12.2014
Administrative Assistant
Epoch Counseling Center
11.2007 - 08.2010
Summer Recreational Aide/Assistant
US Coast Guard Yard
Summer Recreational Aide/Assistant
US Coast Guard Yard
Summer Administrative Assistant
US Coast Guard Yard
Customer Service Associate
Bath & Body Works
Summer Administrative Assistant
US Coast Guard Yard
Essex Community College
Lyndon State College
Baltimore County Community College
Patapsco High School & Center for the Arts
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