Sarah Rodgers

Lead Cashier

Chevron

01.2017 - 05.2019

Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Assisted customers by answering questions and fulfilling requests.
Processed both cash and card purchases and returns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Managed high volume sales periods effectively, ensuring prompt service during peak hours.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
Maintained stock to meet expected customer demand.
Conducted regular audits of cash registers, identifying any discrepancies quickly and resolving them efficiently.
Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
Implemented inventory control measures to minimize stock discrepancies and maintain accurate records.
Restocked and organized merchandise in front lanes.
Operated POS cash register and equipment to collect payments.
Monitored areas for security issues and safety hazards.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Conducted inventory counts by adding each item in stock and documenting in computer system.