Sarah Rodriguez
Portland,TX
Summary
Organized and dependable candidate with a proven track record of efficiently managing multiple priorities while maintaining a positive attitude. Recognized for willingness to take on additional responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Release of Information Clerk
Nueces Center for Mental Health
Corpus Christi, TX
06.2020 - Current
- Communicating effectively with staff, patients, and insurance companies by email, facsimile and telephone.
- Navigating within patient records to locate requested documentation.
- Providing exceptional customer service, addressing concerns or questions from patients regarding their medical records.
- Developing working relationships with healthcare providers, insurance companies, and legal representatives to facilitate the timely release of requested information.
- Scanning and uploading medical records into electronic medical records system.
- Assisting in the training of new staff on medical record policies and maintaining privacy of protected health information.
- Coordinating with other departments as necessary during quarterly audits to acquire required documentation.
Health Information Management Intern
CHRISTUS Spohn Hospital - Shoreline
Corpus Christi, TX
01.2020 - 03.2020
- Verified accuracy of patient information in medical records.
- Prepared and sorted incoming medical records.
- Scanned and uploaded medical records into electronic medical records system.
Member Services Representative
Planet Fitness
Portland, TX
07.2018 - 03.2020
- Supported the sign-up process for new members, explaining benefits, billing, and support policies and procedures.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Maintained cleanliness of facility by mopping floors, emptying trash cans and wiping down surfaces.
Health Information Management Intern
CHRISTUS Spohn Cancer Center-Shoreline
Corpus Christi, TX
09.2019 - 11.2019
- Reviewed medical records for cancer diagnosis and applied required topography codes.
- Assisted in preparation of reports for participating physicians in weekly conferences.
- Aided with the follow-up of former cancer patients using external imaging databases, and electronic records systems.
Retail Sales Associate Cashier
Dollar General
Portland, TX
04.2013 - 07.2018
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Education
Associate in Applied Science, Health Information Technology -
Del Mar College
01.2020
Skills
- HIPAA Compliance
- Medical Release of Information ROI processes
- Confidentiality Practices
- Document Scanning
- Records Maintenance
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Word Processing Software
Certification
- Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA).
Timeline
Release of Information Clerk
Nueces Center for Mental Health
06.2020 - Current
Health Information Management Intern
CHRISTUS Spohn Hospital - Shoreline
01.2020 - 03.2020
Health Information Management Intern
CHRISTUS Spohn Cancer Center-Shoreline
09.2019 - 11.2019
Member Services Representative
Planet Fitness
07.2018 - 03.2020
Retail Sales Associate Cashier
Dollar General
04.2013 - 07.2018
Associate in Applied Science, Health Information Technology -
Del Mar College