Sylvia Renteria
Jurupa Valley,California
Summary
Proactive Release of Information Clerk with extensive experience in developing strong relationships with healthcare providers, insurance companies, and legal representatives to facilitate information release. Skilled in HIPAA compliance, and secure access to medical records. Known for exceptional customer service, reliability, and proficiency in electronic health records and ROI processes.
Overview
25
25
years of professional experience
Work History
Release of Information Clerk
Kaiser Permanante
11.1999 - Current
- Developed strong working relationships with healthcare providers, insurance companies, and legal representatives to facilitate the timely release of requested information.
- Supported accurate billing practices by verifying requestors information and ensuring appropriate fees were charged for services rendered.
- Enhanced customer satisfaction by providing prompt, accurate, and secure access to medical records for authorized individuals.
- Provided exceptional customer service, addressing concerns or questions from patients regarding their medical records expediently and professionally.
Education
High School Diploma -
Fontana High And Birch Continuation School
Fontana, CA05.1985
Skills
- HIPAA Compliance
- Confidentiality Practices
- Customer Service
- Attention to Detail
- Reliability
- Adaptability and Flexibility
- Electronic Health Records
- Data Entry
- Medical Release of Information ROI processes
- Appointment Scheduling
- Professionalism
- Patient Information Verification
- Adaptability
- Protected Health Information
- Epic Systems
- Demographics Information
Enjoy dancing, listen to jazz, also enjoy horses and other outdoor creations..
After a long day of work dancing makes me smile. Dancing is exercise for me. Listening to jazz is relaxing. I enjoy cleaning our home while listening to jazz. Horses are Beautiful and Strong. Although we do not own any horses, the neighborhood we live in have horses.
Timeline
Release of Information Clerk
Kaiser Permanante
11.1999 - Current
High School Diploma -
Fontana High And Birch Continuation School