Sarah Rogers

• Facilitated member transactions, ensuring accuracy and compliance with credit union policies.
• Assisted in resolving member inquiries, enhancing overall customer satisfaction and service experience.
• Supported implementation of new banking software, streamlining operational efficiencies across branches.
• Trained new staff on branch procedures and systems, fostering a knowledgeable team environment.
• Handled cash drawer responsibilities accurately, balancing daily deposits and withdrawals while adhering to security protocols.

Since being with the company this past year ; I have been promoted to Branch Supervisor where I have improved in assisting with monthly and quarterly audits.

Selected as Branch Ambassador representing the branch in client relations and community engagement initiatives.

Lastly, I was honored and recognized as Branch Employee of the month in February 2026.

• Managing client bank accounts, including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling other transactions, such as writing cashier checks or money orders, when necessary.

• A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.