Sarah Rosenberg
Savannah,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Certified Surgical Technologist
Urological Associates Of Savannah
Savannah, GA
08.2020 - Current
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Created unobstructive operative fields by using retractors, sponges and suction and irrigating equipment.
- Collected, prepared and disposed of medical specimens.
- Created safe operating environments for invasive and non-invasive procedures.
- Operated, adjusted and monitored diagnostic equipment and other machines used during procedures.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Worked with vendors for speedy procurement of services and equipment.
- Evaluated procedure needs and set up equipment, tools, supplies and instruments.
- Maintained high infection control standards.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored and distributed reusable surgical instrumentation and equipment.
- Selected and purchased equipment for surgical procedures.
- Operated the C-Arm equipment during a procedure when necessary.
- Assisted while operating the ultrasound equipment while the surgeon performed prostate biopsy on the patient.
Banquet Server
Vic's On The River
Savannah, GA
04.2018 - Current
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Monitored dietary restrictions and served guests with special needs.
- Maintained flexible work schedule to meet event needs.
- Answered guest questions about event plans and food service choices.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Adjusted service based on customer requests and kitchen readiness.
- Executed synchronized meal service simultaneously serving multiple guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
Office Manager
Cabretta Capital
Savannah , GA
12.2017 - 11.2018
- Managed office operations while scheduling appointments for department managers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed standard operating procedures for all administrative employees.
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Updated reports, managed accounts and generated reports for company database.
- Coordinated special projects and managed schedules.
- Provided homeowner statements at the end of each month
- Reconciled all bank statements at the end of each month
Office Coordinator
Rudolph's Appliance Service Center
Savannah , GA
08.2014 - 11.2017
- Produced high-quality communications for internal and external use.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support, addressing routine and special requirements.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Verified salaried and hourly employee time cards to prepare accurate weekly payroll.
- Interacted with customers by phone, email or in-person to provide information.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
- Reconciled account files and produced monthly reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reconciled all bank statements at the end of each month.
Medical Front Office Coordinator
Pain Management Experts
Hilton Head Island, SC
04.2009 - 03.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing. Collected co-pays.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Completed patient referrals to other medical specialists.
- Wrote prescriptions for the doctor and attached to the chart for his signature. Called in prescriptions when a written prescription was unnecessary.
Medical Billing Specialist
Southeastern Orthopedic Specialists
Savannah , GA
03.2008 - 04.2009
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Located errors and promptly refiled rejected claims.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed collections claims for unpaid bills against estates of debtors.
- Identified and resolved patient billing and payment issues.
- Evaluated patients' financial status and established appropriate payment plans.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Liaised between patients, insurance companies and billing office.
- Adhered to established standards to safeguard patients' health information.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Debt Recovery Specialist
First Source Advantage, LLC
Reno , NV
07.2007 - 11.2007
- Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
- Used skip tracing and other techniques to locate debtors.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Notified co-signers of delinquent accounts to assist in collecting payments.
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions or payment plans.
Medical Billing Specialist
Pulmonary Medical Associates
Reno, NV
10.2006 - 07.2007
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Responded to requests for information from various individuals by providing medical documents.
- Located errors and promptly refiled rejected claims.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
Medical Billing Coordinator
Pain Management Experts, LLC
Hilton Head Island , SC
12.2004 - 10.2006
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Filed and updated patient information and medical records.
- Posted surgical charges for practice providers.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Collected payments and applied to patient accounts.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Managed billing calendar and scheduled claims for payments.
- Set up and maintained new electronic billing system.
- Trained new employees on multiple medical billing programs and data entry software.
- Posted payments and collections on regular basis.
Medical Collections Specialist
Back Pain Institute
Savannah, GA
12.2001 - 12.2004
- Assisted in reconciling deposit and patient collections.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Logged charges and payments within the database.
- Processed billing calls and answered questions from patients and third-party carriers.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
- Monitored outstanding invoices and performed collections duties.
- Generated financial statements and reports detailing accounts receivable status
- Used data entry skills to accurately document and input statements.
- Managed large volume of medical claims on daily basis.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Responded to correspondence from insurance companies.
Education
Bachelor of Radiological Science - Nuclear Medicine
Georgia Southern University
Savannah, GA 01.2017 - 05.2020
Associate's Degree - Health Science, Surgical Technology
Savannah Technical College
08.2014 - 07.2016
Skills
Pre- and post-surgical counts
Timeline
Certified Surgical Technologist
Urological Associates Of Savannah
08.2020 - Current
Banquet Server
Vic's On The River
04.2018 - Current
Office Manager
Cabretta Capital
12.2017 - 11.2018
Bachelor of Radiological Science - Nuclear Medicine
Georgia Southern University
01.2017 - 05.2020
Office Coordinator
Rudolph's Appliance Service Center
08.2014 - 11.2017
Associate's Degree - Health Science, Surgical Technology
Savannah Technical College
08.2014 - 07.2016
Medical Front Office Coordinator
Pain Management Experts
04.2009 - 03.2011
Medical Billing Specialist
Southeastern Orthopedic Specialists
03.2008 - 04.2009
Debt Recovery Specialist
First Source Advantage, LLC
07.2007 - 11.2007
Medical Billing Specialist
Pulmonary Medical Associates
10.2006 - 07.2007
Medical Billing Coordinator
Pain Management Experts, LLC
12.2004 - 10.2006
Medical Collections Specialist
Back Pain Institute
12.2001 - 12.2004
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