Sarah Rossi Ralph
Summary
Professional Bartender with an extensive knowledge of spirits and an intuitive ability to engage customers of all types. Friendly, open and committed to building a customer base by providing a positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
Rhum Shak
Lake worth, Fl.
08.2013 - 05.2016
- Greeted guests in a timely and professional manner.
- Waited on multiple customers at the bar and throughout the bar area.
- Received beverage orders from wait staff and delivered beverages to guests.
- Maintained full knowledge of beverage lists and promotions.
- Enthusiastically and appealingly described food and drink specials to guests.
- Carefully followed safety and sanitation policies handling food and beverages.
- Processed orders on a computerized Point of Sale system.
- Upheld strict cash handling procedures.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Verified that guests at the bar were of legal age.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Closed out cash register and prepared cashier report.
- Cleaned and changed ashtrays and emptied trash cans as necessary.
- Retrieved liquor, wine and beer from various storage facilities.
- Consistently used suggestive selling techniques.
Bartender
Hurricanes bar and lounge
Delray beach, Fl.
05.2010 - 07.2013
- Greeted guests in a timely and professional manner.
- Maintained full knowledge of beverage lists and promotions.
- Poured drinks using standard pour according to specifications.
- Ensured liquor was secured at the end of shifts.
- Processed orders on a computerized Point of Sale system.
- Upheld strict cash handling procedures.
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
- Verified that guests at the bar were of legal age.
- Refused service to intoxicated guests.
- Adhered to state laws regarding alcoholic beverage service.
- Notified a manager if a guest was intoxicated or rude to other guests.
- Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
- Closed out cash register and prepared cashier report.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Retrieved liquor, wine and beer from various storage facilities.
Skills
- Engaging personality
- Attending multiple customers
- Handling difficult customers
- Inventory
- Changing beer kegs
- Interpersonal skills
- Fast learner
- Liquor, beer and wine knowledge
- Creative mixology
- Responsible alcohol service
- Clear and effective communication
- Ordering bar supplies
- Positive attitude
- Highly reliable
- Classic cocktails
- Making change
Timeline
Bartender
Rhum Shak
08.2013 - 05.2016
Bartender
Hurricanes bar and lounge
05.2010 - 07.2013
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