Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Itw Medical
Hebron, IL
09.2023 - Current
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Developed strategies for problem solving and conflict resolution among team members.
Created training materials and conducted group trainings on new processes or procedures.
Monitored daily workflow to ensure adherence to established policies and procedures.
Offered training and support to keep team members motivated and working toward objectives.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Front Line Lead
Abbott Laboratories (contractor through Aerotek)
07.2022 - 02.2023
Responsible for compliance with applicable corporate and divisional policies and procedures
Supervised day-to-day operations of assigned area or workgroup to ensure organizational and objectives are met
Assisted in developing and implementing strategies to improve customer experience, staff morale, and operational efficiency.
Led regular team meetings to communicate goals, objectives, progress updates, and changes in policy or procedure.
Responsible for implementing and maintaining the effectiveness of the quality system
Understood and complied with applicable EHS policies, procedures, guidelines, and programs
Resolved issues and managed people-related processes.
Crew Lead
Abbott Laboratories (contractor through Aerotek)
10.2021 - 07.2022
Responsible for accurately recording dashboard numbers each hour and calculating % of Lot
Mediated any arising employee conflict issues and reported to appropriate supervisor
Implemented Quality control measures when changing to a new Lot of product testing materials
Responsible for ensuring Target numbers are achieved daily
Monitored employee performance and provided feedback for improvement.
Resolved conflicts between employees while maintaining a positive working environment.
Line Lead
Abbott Laboratories
Gurnee, IL
02.2021 - 06.2021
Led 8 lines ensuring daily goals were met
Tracked Line numbers every hour
Motivated operators to hit their hourly goal
Conducted quality checks throughout the whole day to ensure quality before quantity
Provided guidance to team members on safety protocols and quality standards.
Wendys(shift manager)
02.2018 - 09.2020
Trained and reinforced food safety procedures and maintain a safe working environment
Managed food and labor costs
Followed company policies and operating systems
Provided team member training
Performed regular price checks to ensure accuracy in pricing throughout the store.
Assisted in resolving escalated customer service issues in a timely manner.
Anticipated issues and took corrective actions during shift
Reported to the Assistant and General Managers.
Education
Highschool diploma -
Grayslake North High School
Skills
Time Management
Flexible
Customer service skills
Teamwork
Problem-Solving
Team motivation
Communication
Goal Setting
Self Motivation
Attention to Detail
Coaching and Mentoring
References
Julisa Ramirez, Team leader (224) 645-6155
Ricardo Delgado, Plant technician (312) 919-1899
Mike Billings, Manufacturing manager (847) 207-6642
Timeline
Team Leader
Itw Medical
09.2023 - Current
Front Line Lead
Abbott Laboratories (contractor through Aerotek)
07.2022 - 02.2023
Crew Lead
Abbott Laboratories (contractor through Aerotek)
10.2021 - 07.2022
Line Lead
Abbott Laboratories
02.2021 - 06.2021
Wendys(shift manager)
02.2018 - 09.2020
Highschool diploma -
Grayslake North High School
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