SARAH SANCHEZ
Gilbert,AZ
Summary
Dedicated professional passionate about helping others succeed through coaching, support, and meaningful connection.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
U-Haul International
05.2024 - Current
- Handling customer questions, complaints and escalations effectively
- Processing orders, returns, and exchanges for retired rental trucks
- Maintaining a positive and helpful attitude towards customers
- Negotiating prices and closing sales on trucks
- Building and maintaining strong customer relationships
- Used resources to gather total costs for truck sale purchase, including taxes, registration fees and other fees per state.
- Collaborating with other departments to address customer needs.
- Keeping accurate records of customer interactions and transactions
- Continuously seeking ways to improve the overall customer experience.
Server
Broken Yolk Café
01.2014 - Current
- Delivered exceptional service to customers throughout their breakfast experience
- Took customer food and drink orders with attention to detail
- Maintained comprehensive knowledge of menu items and specials
- Upsold menu items to enhance customer experience
Sales Associate
Club Pilates
05.2023 - 05.2024
- Built rapport with potential members and informed them on the benefits of Pilates
- Conducted outreach by making 50 calls/texts to potential members daily
- Scheduled classes, took attendance, and ensured member needs were met
- Consistently sold memberships to support member engagement and retention
Health Coach
Jenny Craig
01.2022 - 12.2022
- Assisted clients in creating personalized meal plans for weight loss goals
- Scheduled appointments and provided timely responses to e-mails and messages
- Conducted weekly 1:1 meeting with clients in person and over the phone
- Sold memberships to potential clients to support their weight loss journey
Network Marketer
Monat Global
01.2020 - 01.2022
- Hosted team meetings via Zoom to support women in achieving personal and wellness goals
- Sold programs and products to enhance overall well-being
- Coached women on personal goals within the company
Receptionist/Sales Associate
Massage Envy
11.2011 - 12.2012
- Collaborated with clients to ensure they received personalized support from their massage therapist
- Analyzed client's overall health goals and tailored services accordingly Scheduled appointments and maintained accurate client records
- Responded to e-mails and messages promptly and professionally
- Provided exceptional customer service and promoted memberships for services, products, and programs
Education
High School -
Burbank High School
Burbank, CA05.2009
Associate Degree - undefined
Chandler Gilbert Community College
01.2012
Bachelor's - Human and Family Development
Arizona State University
01.2020
Certification - Life Coach
CPD
01.2020
Skills
- Adaptable, self-sufficient, able to multi-task, attention to detail
- Excellent communication skills
- Exceptional phone and people skills
- Ability and willingness to learn new skills
- Positive and motivational mindset
- Empathetic and client-centered
Other Experience
- Life Coach, Social Media Platforms 2019-Current
- Provides guidance on goal setting, confidence building, faith growth, and pursuing goals and passions
Timeline
Customer Service Representative
U-Haul International
05.2024 - Current
Sales Associate
Club Pilates
05.2023 - 05.2024
Health Coach
Jenny Craig
01.2022 - 12.2022
Network Marketer
Monat Global
01.2020 - 01.2022
Server
Broken Yolk Café
01.2014 - Current
Receptionist/Sales Associate
Massage Envy
11.2011 - 12.2012
Associate Degree - undefined
Chandler Gilbert Community College
Bachelor's - Human and Family Development
Arizona State University
Certification - Life Coach
CPD
High School -
Burbank High School