Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
Generic

SARAH SANCHEZ

Gilbert,AZ

Summary

Dedicated professional passionate about helping others succeed through coaching, support, and meaningful connection.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

U-Haul International
05.2024 - Current
  • Handling customer questions, complaints and escalations effectively
  • Processing orders, returns, and exchanges for retired rental trucks
  • Maintaining a positive and helpful attitude towards customers
  • Negotiating prices and closing sales on trucks
  • Building and maintaining strong customer relationships
  • Used resources to gather total costs for truck sale purchase, including taxes, registration fees and other fees per state.
  • Collaborating with other departments to address customer needs.
  • Keeping accurate records of customer interactions and transactions
  • Continuously seeking ways to improve the overall customer experience.

Server

Broken Yolk Café
01.2014 - Current
  • Delivered exceptional service to customers throughout their breakfast experience
  • Took customer food and drink orders with attention to detail
  • Maintained comprehensive knowledge of menu items and specials
  • Upsold menu items to enhance customer experience

Sales Associate

Club Pilates
05.2023 - 05.2024
  • Built rapport with potential members and informed them on the benefits of Pilates
  • Conducted outreach by making 50 calls/texts to potential members daily
  • Scheduled classes, took attendance, and ensured member needs were met
  • Consistently sold memberships to support member engagement and retention

Health Coach

Jenny Craig
01.2022 - 12.2022
  • Assisted clients in creating personalized meal plans for weight loss goals
  • Scheduled appointments and provided timely responses to e-mails and messages
  • Conducted weekly 1:1 meeting with clients in person and over the phone
  • Sold memberships to potential clients to support their weight loss journey

Network Marketer

Monat Global
01.2020 - 01.2022
  • Hosted team meetings via Zoom to support women in achieving personal and wellness goals
  • Sold programs and products to enhance overall well-being
  • Coached women on personal goals within the company

Receptionist/Sales Associate

Massage Envy
11.2011 - 12.2012
  • Collaborated with clients to ensure they received personalized support from their massage therapist
  • Analyzed client's overall health goals and tailored services accordingly Scheduled appointments and maintained accurate client records
  • Responded to e-mails and messages promptly and professionally
  • Provided exceptional customer service and promoted memberships for services, products, and programs

Education

High School -

Burbank High School
Burbank, CA
05.2009

Associate Degree - undefined

Chandler Gilbert Community College
01.2012

Bachelor's - Human and Family Development

Arizona State University
01.2020

Certification - Life Coach

CPD
01.2020

Skills

  • Adaptable, self-sufficient, able to multi-task, attention to detail
  • Excellent communication skills
  • Exceptional phone and people skills
  • Ability and willingness to learn new skills
  • Positive and motivational mindset
  • Empathetic and client-centered

Other Experience

  • Life Coach, Social Media Platforms 2019-Current
  • Provides guidance on goal setting, confidence building, faith growth, and pursuing goals and passions

Timeline

Customer Service Representative

U-Haul International
05.2024 - Current

Sales Associate

Club Pilates
05.2023 - 05.2024

Health Coach

Jenny Craig
01.2022 - 12.2022

Network Marketer

Monat Global
01.2020 - 01.2022

Server

Broken Yolk Café
01.2014 - Current

Receptionist/Sales Associate

Massage Envy
11.2011 - 12.2012

Associate Degree - undefined

Chandler Gilbert Community College

Bachelor's - Human and Family Development

Arizona State University

Certification - Life Coach

CPD

High School -

Burbank High School
SARAH SANCHEZ