Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Sandoval

Holland,MI

Summary

Dependable worker serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Phlebotomist Patient Access

Holland Hospital
09.2021 - Current
  • Perform collection, ordering and submission of samples for analysis, while assuming responsibility for the preparation, safety and comfort of patients during the procedure. As well as being expected to possess strong communication skills, critical thinking and the ability to interact with multiple members of the healthcare delivery team. Basic computer skills is required to access computer resources in the Hospital Information System and the Laboratory Information System.
  • Verifies patient identification per hospital policy. Scans ID and Insurance Cards into hospital system. As well Interviews patients for visits to various ancillary departments to obtain complete and accurate demographic and financial data. Verifies and updates demographic information for every visit regardless of how often the patient presents for services. Accesses various software systems to determine correct payer and benefit information. Demonstrates ability to interpret information and enter it into the Health Information System. Demonstrates knowledge of how to respond if no payer information is available for the patient or if patient is self pay. Demonstrates understanding regarding identifying and entering the correct guarantor in situations including minors, client guarantors, and legal guardians. Explains and obtains compliant signatures on registration forms. Answers patient and family way finding questions or directs them appropriately

Environmental Assistant

Holland Hospital
02.2021 - Current
  • Responsible for the cleaning and disinfecting of patient and non-patient areas, preparing rooms for incoming patients and performs other duties as assigned. Responsible for linen and waste processing.

Store Associate

Michaels Arts And Crafts
11.2019 - 12.2020
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.

Education

Bachelor of Science - Biological Laboratory Science

Davenport University
Grand Rapids, MI
05.2025

Associate of Applied Science - Medical Assisting

Davenport University
Grand Rapids, MI
05.2025

High School Diploma -

Zeeland East High School
Zeeland, MI
05.2020

Health Careers Phlebotomy Program

Careerline Tech Center
Holland, MI
05.2020

Skills

  • Demographics Information
  • Medical Terminology
  • Hospital Security
  • Insurance Company Knowledge
  • Venipuncture
  • Trauma/ Code experience
  • Capillary Puncture
  • Taking Vitals

Certification

  • First Aid/CPR Certified

Timeline

Phlebotomist Patient Access

Holland Hospital
09.2021 - Current

Environmental Assistant

Holland Hospital
02.2021 - Current

Store Associate

Michaels Arts And Crafts
11.2019 - 12.2020

Bachelor of Science - Biological Laboratory Science

Davenport University

Associate of Applied Science - Medical Assisting

Davenport University

High School Diploma -

Zeeland East High School

Health Careers Phlebotomy Program

Careerline Tech Center

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Sarah Sandoval