Sarah Sanford
Southgate,MI
Summary
Membership sales representative with a proven track record in customer engagement and relationship building. Demonstrated ability to convert leads and drive sales growth through effective communication and collaboration. Consistently exceeds sales targets and enhances customer satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Membership Sales Representative
AAA Auto Club Group
Ann Arbor, Michigan
09.2025 - Current
- Engaged customers to promote AAA membership benefits and services.
- Guided clients in navigating membership options and pricing structures to enhance informed decision-making.
- Converted leads into qualified prospects through effective communication and follow-up, booking appointments to meet sales quota.
- Initiated contact with leads through calls and emails, ensuring timely follow-up. on leads generated by company marketing efforts.
- Collaborated with team members to achieve sales goals and improve strategies.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Resolved inquiries or complaints from current or prospective members in a timely manner.
- Cultivated relationships with local businesses to drive awareness and promote organization's memberships.
- Promoted the organization at community events such as trade shows and conferences.
- Participated in fairs, grand openings and other community and sponsorship events to promote organization.
- Generated reports on membership sales performance for management review.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Met with store managers to discuss product needs, accomplish sales goals, and facilitate sales growth.
Doctor's Assistant
Horizon Chiropractic Center
Taylor, Michigan
02.2023 - 12.2024
- Assisted chiropractors in conducting patient assessments and developing treatment plans.
- Managed patient scheduling and maintained accurate appointment records, ensuring efficient clinic operations.
- Monitored patient progress and adjusted treatment plans, contributing to enhanced patient outcomes.
- Documented patient progress notes in electronic health record systems with precision.
- Coordinated communication between patients and healthcare providers, facilitating improved care delivery.
- Educated patients on chiropractic wellness and available therapy options.
- Prepared treatment rooms, ensuring compliance with sanitation protocols.
Prospect wheelchair agent
Prospect Airport Services
Romulus, Michigan
04.2022 - 08.2022
- Operated and maintained wheelchair equipment for safe transportation.
- Transported individuals requesting wheelchair service, ensuring safe and efficient movement to desired locations.
- Assisted passengers with mobility needs at various airport locations.
- Coordinated with airline staff to deliver timely assistance for passengers with mobility needs.
- Assisted customers in boarding the airplane by guiding them to their seats and helping them stow their luggage properly.
- Communicated with gate agents to coordinate assistance boarding.
- Guided customers through TSA checkpoint screenings, ensuring compliance with security regulations.
- Backed wheelchairs down jetways to safely overcome decline of ramp.
- Provided excellent customer service by addressing passenger inquiries and concerns.
Retail Sales Associate
Khols
Taylor, Michigan
05.2020 - 08.2020
- Facilitated customer merchandise selection, enhancing shopping experience with detailed product information.
- Addressed customer inquiries and assisted in locating merchandise, ensuring satisfaction and encouraging repeat visits.
- Processed transactions accurately utilizing point-of-sale systems.
- Maintained store appearance by organizing displays and restocking shelves to create an inviting environment.
Education
High School Diploma -
Wyandotte High School
Wyandotte, MI06-2022
Associate of Science - Psychology
University of Arizona
Tucson, AZ08-2026
Skills
- Sales strategy
- Cold calling
- Product promotions
- Customer service
- Effective communication
- Relationship building
- Goal-oriented
- Teamwork
- Adaptability
- Multitasking
- Reliability
- Social media marketing
Certification
- CPR Certified
Timeline
Membership Sales Representative
AAA Auto Club Group
09.2025 - Current
Doctor's Assistant
Horizon Chiropractic Center
02.2023 - 12.2024
Prospect wheelchair agent
Prospect Airport Services
04.2022 - 08.2022
Retail Sales Associate
Khols
05.2020 - 08.2020
High School Diploma -
Wyandotte High School
Associate of Science - Psychology
University of Arizona