Sarah San Martino
Bainbridge Island,WA
Summary
Self-motivated and reliable individual dedicated to enhancing the work environment with a friendly approach. Prepared to leverage 5 years of diverse experience and training in digital media and customer service to take on a new growth-oriented position. Passionate about social and environmental issues.
Overview
6
6
years of professional experience
Work History
Server
Cutters Crabhouse
Seattle, WA
06.2022 - 11.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
Customer Service Representative
Madison Reed
San Francisco
01.2019 - 03.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Evaluated client account information to assess current issues and determine potential solutions.
- Worked with other departments to provide complex solutions.
- Developed and implemented successful social media campaigns to support company objectives.
Paid Studio Intern
BAYCAT
San Francisco, CA
03.2018 - 09.2018
- Addressed racial, gender and economic inequity by creating powerful, authentic media while diversifying the creative industry.
- Communicated with and organized projects for clients including San Francisco Public Utilities Commission
- Successfully took on multiple responsibilities ranging from production to videography to leading a creative team while also handling video editing
Education
Acting
Meisner Technique Studio
San Francisco, CA06-2022
Some College (No Degree) - Law, Societies, And Justice
University of Washington
Seattle, WASkills
- Exceptional customer service
- Complaint resolution
- Inbound and Outbound Calling
- PC proficient
- Creative Development
- Quality Assurance
Timeline
Server
Cutters Crabhouse
06.2022 - 11.2023
Customer Service Representative
Madison Reed
01.2019 - 03.2020
Paid Studio Intern
BAYCAT
03.2018 - 09.2018
Acting
Meisner Technique Studio
Some College (No Degree) - Law, Societies, And Justice
University of Washington
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