SARAH SANOVICH
CLEVELAND,OH
Summary
Dedicated and reliable professional with history of meeting company goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Successful at promoting customer loyalty and diligent attention to individual needs and dependable relationship-builder with excellent organizational strengths and superior work ethic. Motivated to learn, grow, and excel.
Overview
21
21
years of professional experience
Work History
Server/ Hostess
Brunos Ristorante
Cleveland, OH
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Deli Manager
Giant Eagle
Westlake, OH
09.2003 - 04.2023
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
Education
High School Diploma -
James Ford Rhodes High School
Cleveland, OH05.2004
Skills
- Customer Service
- Employee Supervision
- Task Delegation
- Inventory Management
- Ordering Supplies
- Food Safety Compliance
- Staff Training
- Product Rotation
- Merchandising Strategies
- Waste Reduction
- Catering Support
- Catering Services
- Team Collaboration
- Opening and closing procedures
- Food Safety
- Staff Management
- Supply Ordering
- Critical Thinking
- Work Schedule Creation
- Hiring and Onboarding
Timeline
Server/ Hostess
Brunos Ristorante
04.2023 - Current
Deli Manager
Giant Eagle
09.2003 - 04.2023
High School Diploma -
James Ford Rhodes High School