Ikram Filal
Parkville,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Medical Interpreter
Bromberg & Associates LLC
02.2022 - Current
- Translated procedural information to facilitate understanding between doctors and patients.
- Served as a medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
International Care Coordinator
Johns Hopkins University Hospital
06.2008 - 04.2020
- The International Care Coordinator maintains an active role within the division to seamlessly coordinate the medical care for international patients referred to Johns Hopkins Medicine International
- As a facilitator between international patients and the Johns Hopkins Medical Institutions, this role coordinates various aspects of patient care during the inpatient or outpatient stay by adequately assessing patient and family needs
- Position demands a highly customer service oriented, knowledgeable and culturally sensitive professional to quickly and successfully manage requests from patients, physicians and clients, while maintaining hospital policies
- Working to develop, manage and sustain strong relationships with a target customer base, which includes international patients, physicians and various referral sources, and oversee the management of patient referrals are primary responsibility of this position
- Additionally, these responsibilities include ensuring all appropriate appointments, treatment, medications, equipment and general care, recommended by the treating clinical team, are in place, and verifying financial viability of self pay, insurance and embassy patients
- This position also serves as a medical interpreter for foreign-language patients (English –Arabic).
Education
Associate Degree in Radiography (in progress) - Radiography
Community College of Baltimore County
Baltimore, MDJohns Hopkins Hospital
Community College of Baltimore County
Computer Applications: Computer and Information Sciences -
IBI
Morocco06.1999
Skills
- Proficiency in oral and written English and Foreign language(Arabic)
- Office Software Proficiency
- Strong Communication and Interpersonal Abilities
- Knowledge of cultural standards and customs of The international region from which their patients Originate
Timeline
Medical Interpreter
Bromberg & Associates LLC
02.2022 - Current
International Care Coordinator
Johns Hopkins University Hospital
06.2008 - 04.2020
Associate Degree in Radiography (in progress) - Radiography
Community College of Baltimore County
Johns Hopkins Hospital
Community College of Baltimore County
Computer Applications: Computer and Information Sciences -
IBI
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