Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Scheffler

Cheektowaga,NY

Summary

Well-qualified Conversationalist offering strong knowledge of native species conservation and invasive species management. Excellent history of implementing new techniques and events to increase industry knowledge for all team members.

Overview

20
20
years of professional experience

Work History

ATM Specialist

Key Bank
11.2021 - Current
  • Evaluated systems according to predetermined checklist and noted issues
  • Trained customer employees and managers on machine use and maintenance
  • Answer calls and direct clients in the best manner possible
  • Streamlined Atm repair processes to minimize day-to-day downtime and increase overall productivity
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Teller

KeyBank
09.2019 - 11.2021
  • Processed customer transactions promptly, minimizing wait times
  • Educated customers on use of banking website and mobile apps
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Customer Service

Wegmans
01.2009 - 01.2017
  • Enter purchases into cash register to calculate total purchase price
  • Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure
  • Balances cash drawer and receipts; documents discrepancies
  • Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in orderly manner
  • Provide excellent customer service while assisting customers Sales/demonstration of Wegman brand foods Organize and teach cooking classes for children Make floral arrangements, bouquets and corsages
  • Wkids lead daycare specialist, care for kids 3-9yo while their parents shopped
  • Assist customers to the best of my knowledge and use all my resources.

Wildlife Biologist Intern

United States Fish And Wildlife Service
04.2014 - 08.2014
  • Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
  • Participated in community outreach programs to educate the public on the importance of fisheries management and conservation efforts.
  • Use electro-fishing to survey the fish population. Learned the names of many of the fish we collected.
  • Use set line to collect lake sturgeon for research.

Aquarist Intern

Aquarium Of Niagara
01.2012 - 05.2012
  • Assisted in the development of enrichment activities for marine mammals, promoting mental stimulation and healthy behaviors.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained off-exhibit areas in clean, organized and safe fashion.


Intern

Buffalo Zoo
09.2011 - 04.2012
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Promoted a positive image for the zoo by adhering to professional attire guidelines and maintaining an approachable demeanor with guests.

Volunteer Teacher

St. Barnabas Religious Ed.
01.2005 - 01.2012
  • Teaching religious education to children age 5 to 12 years old.

Education

Bachelor of Science - Animal Behavior, Ecology and Conservation with a focus on Environmental Studies

Canisius College
Buffalo, NY

Associate of Science - Animal Managment

Niagara County Community College
Sanborn, NY

Regents with distinction -

Cheektowaga Central High School

Skills

  • Team player
  • Excellent customer service skills
  • Eager to learn
  • Operational Efficiency
  • Customer Satisfaction
  • Cash Reconciliation
  • ATM Balancing
  • Customer Experience

Timeline

ATM Specialist

Key Bank
11.2021 - Current

Teller

KeyBank
09.2019 - 11.2021

Wildlife Biologist Intern

United States Fish And Wildlife Service
04.2014 - 08.2014

Aquarist Intern

Aquarium Of Niagara
01.2012 - 05.2012

Intern

Buffalo Zoo
09.2011 - 04.2012

Customer Service

Wegmans
01.2009 - 01.2017

Volunteer Teacher

St. Barnabas Religious Ed.
01.2005 - 01.2012

Bachelor of Science - Animal Behavior, Ecology and Conservation with a focus on Environmental Studies

Canisius College

Associate of Science - Animal Managment

Niagara County Community College

Regents with distinction -

Cheektowaga Central High School

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Sarah Scheffler