Sarah Scott
Chattanooga,TN
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
5
5
years of professional experience
Work History
Server/ Bartender
Taco Mamacita
Chattanooga, TN
03.2024 - 01.2025
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Agave and Rye
Chattanooga, TN
05.2023 - 03.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared checks, itemizing total meal costs and taxes.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Informed customers of daily specials and signature menu items.
Server
Champy's Famous Fried Chicken
Chattanooga , TN
01.2020 - 05.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Set up tables in between patrons to reduce wait times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Gordon Lee High School
Chickamauga, GA05-2019
Skills
- Customer service
- Check payment processing
- Sales techniques
- Supply restocking
- Performance improvement
- Professional appearance
- Team collaboration
- Positive and professional
- Specials promotion
- High volume dining
- Suggestive selling
- Customer feedback management
- Multitasking and organization
- Sales expertise
Timeline
Server/ Bartender
Taco Mamacita
03.2024 - 01.2025
Server
Agave and Rye
05.2023 - 03.2024
Server
Champy's Famous Fried Chicken
01.2020 - 05.2023
High School Diploma -
Gordon Lee High School