Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walmart
Schenectady, NY
02.2023 - Current
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Verified accuracy of medication labels before they were dispensed to customers.
Prevented distribution of expired medications through thorough examination and verification of expiration dates.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Executed customer payment processing and credit card transaction management.
Managed filing of prescriptions, both electronically and manually.
Informed the pharmacist on duty promptly about any discrepancies or errors in medication ordering or filling processes.
Assisted pharmacists in filling prescriptions accurately and efficiently.
Restocked shelves with new supplies of medications as needed.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Organized work areas so that everything was easily accessible when needed.
Provided customer service to patients by answering questions about medications and health-related topics.
Assisted in training new employees on pharmacy procedures.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Monitored prescription refill requests and communicated with patients regarding their status.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Ensured compliance with state and federal pharmacy laws and regulations.
Verified prescriptions and drug labels, documents and packages.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Volunteer
Rotterdam Boys and Girls Club
Schenectady, NY
11.2023 - 11.2023
Demonstrated strong teamwork skills by closely collaborating with peers to accomplish project objectives on time.
Achieved efficient management of household tasks and obligations.
Played a key role in optimizing productivity through effective teamwork.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Engaged customers in meaningful conversations utilizing strong interpersonal skills
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Applied expertise in finding solutions for challenging problems.
Developed functional solutions to problems, achieving cost-savings.