Sarah Sheehan
Pensacola,FL
Summary
Dynamic and reliable Bartender with extensive experience in high-volume environments, such as Crabs on the Beach. Proven expertise in liquor, beer, and wine knowledge, coupled with exceptional customer service skills. Excelled in staff training and inventory management, enhancing guest satisfaction and operational efficiency. Demonstrates strong multitasking abilities and a team player attitude, contributing to a positive work atmosphere.
Overview
13
13
years of professional experience
Work History
Bartender
A Rustyc Spoon
01.2023 - 06.2024
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
The Ticket Sports Bar
12.2020 - 01.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Portofino Island Resort
11.2019 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/ Server
Crabs on the Beach
03.2011 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate Of Business Administration - Business
The University of West Florida
Pensacola, FL05.2008
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Customer Service
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Customer service expertise
- Responsible Alcohol Service
- Payment Processing
- Hospitality service expertise
Timeline
Bartender
A Rustyc Spoon
01.2023 - 06.2024
Bartender
The Ticket Sports Bar
12.2020 - 01.2023
Bartender
Portofino Island Resort
11.2019 - 08.2022
Bartender/ Server
Crabs on the Beach
03.2011 - 12.2019
Associate Of Business Administration - Business
The University of West Florida