Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Shirey

Elkhart,Texas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service

Smoothie King
07.2024 - 09.2024

"Prepared and served a variety of smoothies and health-focused beverages, ensuring high levels of customer satisfaction. Managed cash register operations, including handling transactions and balancing the till. Maintained cleanliness and organization of the store, adhering to health and safety standards. Provided excellent customer service by addressing inquiries and resolving complaints. Assisted in inventory management, restocking supplies, and monitoring product freshness."

Barista

Scooter’s
03.2024 - 07.2024

"Operated espresso machines and prepared a variety of coffee beverages, ensuring consistency and quality. Delivered exceptional customer service by taking orders, answering questions, and resolving any issues promptly. Handled cash and card transactions efficiently, maintaining accuracy in the cash register. Maintained a clean and organized work environment, adhering to health and safety standards. Assisted in training new employees and collaborated with team members to ensure smooth daily operations."

Customer Service

Kim’s Convenience
01.2024 - 03.2024

"Managed daily operations including cashier duties, handling transactions, and providing excellent customer service. Assisted customers with fuel purchases and store products, ensuring a pleasant shopping experience. Maintained store cleanliness and restocked shelves, ensuring product availability and freshness. Ensured compliance with safety and security protocols, including handling of cash and monitoring of the premises."

Customer Service

Great American T-shirt Co
03.2023 - 03.2023

"Managed the design and production process of custom T-shirts, ensuring high-quality output. Operated printing equipment and performed quality checks to maintain product standards. Coordinated with clients to understand their design needs and provided excellent customer service. Assisted in inventory management, including tracking stock levels and ordering supplies

Front Desk

Nephromed Associates
06.2023 - 03.2024

"Greeted and checked in patients, ensuring accurate collection and entry of personal and insurance information. Scheduled appointments and managed the office calendar, optimizing patient flow and reducing wait times. Answered phone calls, addressed inquiries, and provided information about services and procedures. Handled billing and payment processing, ensuring accuracy and confidentiality. Maintained patient records, ensuring they were up-to-date and compliant with privacy regulations. Assisted in coordinating communication between patients, doctors, and other medical staff."

Education

Homeschooled
Home
05.2022

Skills

"Strong communication skills: Effectively interact with customers, clients, and team members to ensure clear and concise information exchange

Customer service excellence: Provide top-notch service by addressing inquiries, resolving issues, and ensuring customer satisfaction

Organizational skills: Manage multiple tasks efficiently, maintain accurate records, and ensure smooth operations

Attention to detail: Ensure accuracy in transactions, data entry, and product quality, minimizing errors and maintaining high standards

Team collaboration: Work well with colleagues to achieve common goals, support team members, and contribute to a positive work environment

Technical proficiency: Skilled in using various software and equipment relevant to the job, ensuring efficient and effective performance"

Timeline

Customer Service

Smoothie King
07.2024 - 09.2024

Barista

Scooter’s
03.2024 - 07.2024

Customer Service

Kim’s Convenience
01.2024 - 03.2024

Front Desk

Nephromed Associates
06.2023 - 03.2024

Customer Service

Great American T-shirt Co
03.2023 - 03.2023

Homeschooled
Sarah Shirey