Sarah Slovacek
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proudly utilizing 7+ years of experience and a proven knowledge of outpatient care, treatment planning, pharmaceutical terminology and continuity of care. Aiming to leverage skills to successfully provide new opportunities for people. Willingness to take on added responsibilities to meet team and personal goals.
Overview
11
11
years of professional experience
Work History
Clinical Administrative Assistant
APN BEHAVIORAL HEALTHCARE LLC
06.2014 - Current
- Follow up with patients as directed by providers to ensure continuity of care.
- Effectively utilize medical abbreviations and terminology.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed incoming correspondence from patients and healthcare providers, prioritizing urgent matters for timely resolution.
- Provided prompt, polite and professional in-person and telephone customer service to 40+ clients daily.
Residential Supervisor
Newport Healthcare
04.2022 - 10.2023
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Collaborated with residential team to maximize effective and efficient operations.
- Evaluated client progress to identify areas of improvement and provide feedback.
- Supervised up to 14 employees and provided constructive feedback on performance.
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
Mental Health Technician
Discovery Mood And Anxiety Program
02.2021 - 11.2021
- Engaged with colleagues in treatment team meetings to promote positive client treatment outcomes.
- Administered medications to relieve symptoms and monitor effects on clients.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Applied de-escalation and limit-setting techniques to promote client cooperation.
- Developed and maintained positive relationships with up to 14 clients to create safe and supportive environment.
Assistant Manager
G-III RETAIL
10.2018 - 09.2020
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings and sign up percentages to approximately 90% of customers daily.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos12.2020
Skills
- Active Listening
- Family Relationship Development
- Resident Satisfaction
- Communications Strategies
- Employee Performance
- Conflict Resolution
- Effective Client Communication
- Building Client Relationships
- Medical Terminology
Timeline
Residential Supervisor
Newport Healthcare
04.2022 - 10.2023
Mental Health Technician
Discovery Mood And Anxiety Program
02.2021 - 11.2021
Assistant Manager
G-III RETAIL
10.2018 - 09.2020
Clinical Administrative Assistant
APN BEHAVIORAL HEALTHCARE LLC
06.2014 - Current
Bachelor of Arts - Psychology
Texas State University
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