T. Benjamin Cranmer
Brighton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Clinical Administrative Assistant
St. Louis Heart and Vascular
04.2021 - Current
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
- Advised office manager of problems and concerns and assisted with problem-solving.
- Support day-to-day operations in a fast-paced outpatient cardiology clinic, ensuring tasks are completed accurately and on schedule.
- Provide strong organizational and time management support for nursing staff, handling documentation, scheduling, and patient communication.
- Maintain strict confidentiality and compliance with policies and procedures while updating records and processing data.
- Communicate clearly with patients and team members, delivering professional, reliable service.
- Demonstrate adaptability by taking initiative on varied administrative tasks and contributing to a positive, team-oriented work culture.
- Greeted and assisted patients, delivering professional and welcoming customer service.
- Verified insurance and demographic information with high attention to detail, reducing errors in patient records.
- Managed payments, co-pays, and balances with accuracy and efficiency.
- Worked collaboratively with staff and patients to ensure smooth clinic operations.
Education
Bachelor of Arts - Graphic Design
Blackburn College
Carlinville, IL12-2020
Associate of Arts - Fine Arts
Lewis And Clark Community College
Godfrey, IL05-2018
Skills
- Electronic health records management
- Conflict resolution techniques
- Critical thinking
- Clinical documentation
- Problem-solving
- Attention to detail
- Data entry
- Follow-up skills
- Computer skills
- Workload management
- Active Listening
Timeline
Clinical Administrative Assistant
St. Louis Heart and Vascular
04.2021 - Current
Bachelor of Arts - Graphic Design
Blackburn College
Associate of Arts - Fine Arts
Lewis And Clark Community College
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