SHANESE GADSON
Bronx,NY
Summary
Motivated and detail-oriented student pursuing a degree in Business Administration, specializing in Human Resource Management. Proficient in recruitment, employee relations, and labor law compliance. Demonstrated organizational and communication skills through academic projects. Passionate about fostering inclusive and collaborative work environments. Eager to contribute to an HR team with problem-solving abilities, fresh perspective, and commitment to employee engagement and organizational success. Seeking entry-level HR role with energy, adaptability, and growth mindset.
Overview
17
17
years of professional experience
Work History
Clinical Administrative Assistant
Weill Cornell Medical Center
New York, NY
08.2018 - Current
- Proficient in utilizing Epic and General Electric to manage and update patient records
- Utilized extensive knowledge of medical terminology, specifically in the field of ophthalmology, to ensure precise communication and documentation.
- Successfully performed insurance coverage verification, claims processing, and resolution of billing inquiries while adhering to healthcare regulatory requirements.
- Utilized scheduling software to effectively organize and handle patient appointments, surgeries, and follow-up visits.
- Maintained patient confidentiality in accordance with healthcare regulations such as HIPAA.
- Ability to work effectively with physicians, nurses, and other healthcare professionals, contributing to a cohesive team environment.
- Strong interpersonal skills to handle patient inquiries, provide education on procedures, and ensure a positive patient experience.
- Resourceful in resolving scheduling conflicts, billing issues, and other administrative challenges promptly and effectively.
- Flexible in adapting to new processes, technologies, and changes within the healthcare environment
Administrative Assistant
The Murray Hill Medical Group
New York, NY
06.2007 - 07.2018
- Expertise in scheduling patient appointments, coordinating follow-ups, and managing patient flow in a busy internal medicine practice.
- Proficient in maintaining and updating patient medical records, ensuring accuracy, confidentiality, and compliance with healthcare regulations.
- Skilled in verifying patient insurance coverage, processing claims, and handling billing inquiries with attention to detail.
- Strong verbal and written communication skills for interacting with patients, physicians, and healthcare staff, as well as handling phone calls and correspondence.
- Experience in providing comprehensive administrative support, including managing calendars, preparing reports, and ordering office supplies.
- Proficiency in handling patient intake, registration, and the collection of necessary documentation for medical visits.
Education
BBA - Human Resource Management
Southern New Hampshire University
Hooksett, NH06-2027
GED -
Manhattan Education Opportunity Center
New York, NY02-2018
Skills
- Medical terminology proficiency
- Critical thinking abilities
- Electronic Health Records Management
- Conflict resolution techniques
- Multitasking and Organization
- Insurance billing procedures
- Excellent verbal and written communication skills, facilitating clear interaction between patients, physicians, and medical staff
- High level of attention to detail in managing records, scheduling, and billing, minimizing errors and ensuring efficiency
- Ability to quickly and effectively address patient and operational issues, ensuring smooth departmental operations
- Excellent time management skills to balance multiple tasks and prioritize effectively in a fast-paced environment
Timeline
Clinical Administrative Assistant
Weill Cornell Medical Center
08.2018 - Current
Administrative Assistant
The Murray Hill Medical Group
06.2007 - 07.2018
BBA - Human Resource Management
Southern New Hampshire University
GED -
Manhattan Education Opportunity Center