Sarah Snavely

•. Delivered high-quality guest service in a fast-paced dining environment, ensuring a positive and efficient customer experience

• Demonstrated comprehensive knowledge of menu offerings to assist guests with selections and dietary considerations

• Resolved guest concerns promptly and professionally, maintaining customer satisfaction and loyalty

• Supported large-scale events serving 60+ guests, coordinating service to ensure smooth and timely operations

• Contributed to the hiring process as part of the training team, assisting in evaluating and onboarding new employees

• Led and participated in training sessions for new hires, improving team readiness and service standards

• Oversaw daily operations to ensure compliance with safety and quality standards.
• Supervised and coordinated operations across multiple food and beverage stands.
• Led team training initiatives, enhancing staff performance and operational efficiency.
• Implemented process improvements that streamlined workflows and reduced turnaround times.
• Monitored inventory levels, coordinating with suppliers to optimize stock management.
• Developed schedules for staff, ensuring adequate coverage during peak periods.
• Conducted performance evaluations, providing constructive feedback to promote professional growth.
• Resolved customer complaints efficiently, maintaining high satisfaction rates through effective solutions.
• Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
• Mentored junior team members for accelerated professional growth and skill development.
• Placed and monitored supply orders to maintain constant supply availability.