Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
01.2023 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Dog Trainer
Ridgeside K9
01.2019 - 05.2023
Enhanced dogs'' obedience levels by implementing customized training programs tailored to their specific needs.
Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
Shift Supervisor
Starbucks
02.2015 - 01.2022
Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Recovery Aide
Tarry House
11.2017 - 06.2021
Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
911 Dispatcher
Cuyahoga Falls Police Department
11.2016 - 10.2017
Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.