Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Son

San Jose,CA

Summary

A first generation college student pursing a degree in Aviation wanting to take this opportunity to get involved in the industry as much as possible. Believing that their previous experiences in customer service has tailored them to work well with customers in detail oriented situations. Continuing to develop the skills of adaptability and tenacity through the help of peers and hands on experiences. Foreign or difficult tasks, indicate an opportunity to learn new things. Contributing to a strong and healthy work environment is one of their top priorities because it produces effectiveness, motivation and great service.

Overview

2
2
years of professional experience

Work History

Server and Host

Roots Bistro
02.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Team Member

WKS Restaurant Group
12.2021 - 02.2023
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Expected to handle solo shifts during busy hours

Education

Bachelor of Science - Aviation

San Jose State University
San Jose, CA
05.2027

High School Diploma -

Silver Creek High School
San Jose, CA
06.2023

Skills

  • Multitasking
  • Quality Control
  • Attentiveness
  • Service Prioritization
  • Pos Operation
  • Sales Techniques
  • Workflow Coordination
  • Guest Satisfaction
  • Conflict and Complaint Resolution

Languages

English
Native or Bilingual
Vietnamese
Professional Working
Spanish
Elementary

Timeline

Server and Host

Roots Bistro
02.2023 - 08.2023

Team Member

WKS Restaurant Group
12.2021 - 02.2023

Bachelor of Science - Aviation

San Jose State University

High School Diploma -

Silver Creek High School
Sarah Son