Sarah Southern
Siler City,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Hostess/Cashier
American Roadhouse
Asheboro, NC
11.2023 - 12.2023
- Accepted payments from guests for dine-in and take-out foods.
- Greeted guests warmly upon arrival, seating them promptly.
- Monitored dining area to assess server capacity and estimate wait times.
- Ensured compliance with health and safety regulations at all times.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Contributed to team efforts by accomplishing related tasks as needed.
- Provided excellent customer service by anticipating customer needs.
- Greeted incoming guests to escort to assigned dining area and present menus.
Warehouse Worker
Southern Industrial Sales
Staley, NC
05.2023 - 11.2023
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Filed requisitions for out of stock items and supplies.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Used digital database to keep records of units and stock moved.
- Identified discrepancies between physical count and computer data.
Waitress
Brownie Lu's
Siler City , NC
05.2022 - 08.2022
- Cleared away dirty dishes from tables after each course was finished.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Replenished beverages when necessary.
- Collected tickets and followed proper cash-handling procedures.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Suggested additional items to customers based on their preferences and needs.
- Presented food and beverages to guests at tables.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Followed all safety and sanitation regulations when handling food or drinks.
- Calculated charges, issued table checks and collected payments from customers.
Education
High School Diploma -
Faith Christian School
Ramseur, NC05-2023
Skills
- Customer Service
- Cleaning and Sanitation
- Takeout Order Processing
- Check Payment Processing
- Dependable and Responsible
- Relationship Building
- Flexible and Adaptable
- Computer Skills
- Multitasking
References
References available upon request.
Timeline
Hostess/Cashier
American Roadhouse
11.2023 - 12.2023
Warehouse Worker
Southern Industrial Sales
05.2023 - 11.2023
Waitress
Brownie Lu's
05.2022 - 08.2022
High School Diploma -
Faith Christian School
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