Sarah Springer

• Offers spa and wellness services including sauna therapy, cupping, red light therapy, and holistic facials and body work.
• Handles all business management including scheduling, marketing, and boutique retail sales.
• Integrates handpicked resale and artisan products into spa offerings.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Production glass and ceramic artist

• Designs, produces, and sells functional and sculptural glass and ceramic works.
• Hosts beginner glassblowing and ceramics classes.
• Handles product sales, studio management, event set-up, and community engagement.

• Taught Glassblowing class
• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Boosted student performance by providing individualized support and targeted feedback.
• Initiated new learning methods, eliminating instructional gaps and improving comprehension.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.