SARAH STIFEL
Cleveland
Summary
Customer-focused professional with a background in medical sales and a proven track record of exceeding sales targets. Skilled in providing exceptional customer care, building relationships, and driving business growth through personalized solutions. Seeking to leverage analytical abilities and strong prioritization skills in a customer service role.
Overview
11
11
years of professional experience
Work History
Practice Success Manager
BTL Aesthetics
05.2023 - Current
- Conduct monthly business reviews with physicians to evaluate practice performance and ensure alignment with revenue goals.
- Provide strategic guidance and support to medical offices in maximizing the utilization and profitability of BTL technologies.
- Collaborate closely with cross-functional teams to coordinate seamless implementation of medical devices, ensuring thorough training and effective marketing strategies.
- Host and organize events to promote product awareness and drive revenue growth for medical practices.
- Develop tailored marketing strategies and educational materials to empower medical staff in effectively showcasing BTL technologies to patients.
- Serve as a key point of contact for client inquiries, troubleshooting, and ongoing support to maintain high levels of customer satisfaction and retention.
Practice Development Specialist
InMode Aesthetic Solutions
05.2022 - 05.2023
- Assist sales teams with achieving sales quota requirements.
- Coordinate customer implementations and ensure long-term success.
- Maintain deep knowledge of the aesthetic industry and product applications.
- Drive increased sales through effective customer service.
Front Desk Patient Coordinator
The Parker Skin & Aesthetic Clinic
01.2017 - 05.2022
- Provided exceptional customer service and cultivated relationships with patients and referral providers.
- Managed patient data, billing, insurance information, and scheduling.
- Handled payments, collections, insurance claims, and patient inquiries.
- Scheduled appointments and educated patients on procedures and protocols.
Design Assistant
MAISON by Paysage
01.2015 - 01.2017
- Assisted in design consultations, ensuring client satisfaction with installations and product orders.
- Supported design and sales staff with administrative and operational tasks.
- Created designs and sample layouts based on aesthetic design concepts.
Education
Bachelor of Specialized Studies - Preventative Care & Health Promotion
Ohio University
Athens, OhioSkills
- Customer Service
- Sales and Business Development
- Strategic Planning
- Project Management
- Communication
- Analytical Skills
- Organizational Skills
- Problem-Solving
- Conflict Resolution
- Event Management
- Team Collaboration
- Leadership
- Negotiation
- Adaptability
Timeline
Practice Success Manager
BTL Aesthetics
05.2023 - Current
Practice Development Specialist
InMode Aesthetic Solutions
05.2022 - 05.2023
Front Desk Patient Coordinator
The Parker Skin & Aesthetic Clinic
01.2017 - 05.2022
Design Assistant
MAISON by Paysage
01.2015 - 01.2017
Bachelor of Specialized Studies - Preventative Care & Health Promotion
Ohio University