Sarah Thissen
Saint Paul,MN
Summary
Focused professional offers impressive track record of maintaining customer satisfaction and building solid base of engaged, satisfied customers. Bringing expertise in areas.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spa Coordinator
Idlewild Spa at Omni Viking Lakes Hotel
Eagan, MN
12.2022 - Current
- Performed administrative duties such as scheduling appointments, filing paperwork, and managing customer inquiries.
- Created a welcoming atmosphere for customers by greeting them warmly and responding to their needs in a timely manner.
- Organized special events such as bridal showers, birthday parties, corporate retreats and other gatherings at the spa.
- Processed payments from clients using POS systems accurately while adhering to cash handling policies and procedures.
Nanny
Family
Eagan, MN
09.2021 - Current
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored the children's playtime to ensure safety and wellbeing.
- Transported children to school, extracurricular activities, and appointments when needed.
- Developed positive relationships with each child by providing nurturing care.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Gave medication to children as directed by parents or guardians.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Education
High School Diploma -
Eagan Senior High School
Eagan, MN06-2020
Some College (No Degree) -
St. Catherines University
Saint Paul, MNSome College (No Degree) -
Inver Hills Community College
Inver Grove Heights, MNSkills
- Communication Skills
- Client satisfaction
- Spa treatment knowledge
- Hospitality Environment
- Appointment Scheduling
- Training staff
- Customer Service
- Coordination skills
- Project Management
Certification
- American Heart association BLS certificate
- American Red Cross Adult and Child CPR and AED certification
- American Red Cross Adult and Child basic first aid certification
- Servsafe Food Safety
Activities and Honors
- Pamper her Purple Event for former cancer patients
- Mothers day Spa Event
- Autumn equinox sound bath Event
- Baking and Organizing
Accomplishments
- Family and Consumer Sciences Student of the Year 2020
Timeline
Spa Coordinator
Idlewild Spa at Omni Viking Lakes Hotel
12.2022 - Current
Nanny
Family
09.2021 - Current
High School Diploma -
Eagan Senior High School
Some College (No Degree) -
St. Catherines University
Some College (No Degree) -
Inver Hills Community College
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