Sarah Thomas
Deputy,IN
Summary
Multi-talented Dealer Sales Supervisor driven in selling quality products and services to customers of all backgrounds and needs. Extensive record of sales accomplishment and motivated to further succeed in Distribution Sales. Impressive history of penetrating new markets and expanding account bases while holding extensive product knowledge and multi channel experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dealer Sales Supervisor
SuperATV
Madison, IN
10.2021 - Current
- Developed and implemented sales strategies to increase dealership profitability.
- Multi-Million Dollar Account manager
- Multi Channel Sales Manager, Ie. Amazon, Ebay, Dealer Networking and Customer sales.
- International / Canada / Mexico Account relations and management
- Licensed user of SOLIDWORKS
- Maintained relationships with existing customers and cultivated new customer leads.
- Manage the daily activities of a team of sales representatives.
- Conducted regular training sessions for sales staff on product knowledge and selling techniques. Also, training New outside sales representatives.
- Reviewed customer feedback to identify areas of improvement in service delivery.
- Monitored competitor activity and developed plans to stay ahead in the market.
- Coordinated with vendors to ensure consistent supply of products across the dealership network.
- Complete PPAP requirements and regulations for OEM companies.
- Assessed performance metrics for individual dealerships within the network.
- Resolved customer complaints promptly and effectively.
- Prepared detailed Excel reports summarizing overall performance at each dealership location.
Dealer Sales and Support
SuperATV
Madison, IN
12.2019 - 10.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided positive first impressions to welcome existing, new and potential customers.
- Managed book of business with over 6000+ regular dealer across multiple product lines.
- Managed OE Dealerships and OE Manufacturers accounts.
- Processed Orders, Returns, Credits, Rebills, Warehouse issues, and assisting problems with solutions on inbound and outbound calls and emails.
- Updated accounts and maintained long-term relationships with clients.
- Monitored and helped grow 95 Million dollars worth of sales revenue.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Traveled , attended and worked booths at Industry related shows, IE. Sand Sports, SEMA, UTV Takeover.
Lead Certified Pharmacy Technician Supervisor
Walmart Pharmacy
Scottsburg, INDIANA
10.2015 - 01.2022
- Accurately selected, measured and combined prescription components to prepare custom orders.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Monitored phone calls
- Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Provided direct supervision and training to pharmacy technicians.
- Maintained accurate records of prescription orders and inventory.
- Assisted in the development and implementation of policies, procedures, and protocols related to medication management.
- Performed quality assurance checks on medications prior to dispensing.
- Communicated with physicians regarding prescription refills and other inquiries.
- Maintained patient profiles, including allergies, current medications.
- Processed insurance claims for prescriptions filled at the pharmacy.
- Received incoming shipments of drugs from wholesalers or manufacturers.
- Ordered drugs from wholesalers or manufacturers when needed for patient care.
Animal Care Technician
Humane Society Of Allen County
Scottsburg, IN
07.2014 - 05.2015
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
- Admitted new animals and keep accurate medical records
- Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
- Counseled new owners and found their forever pet.
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Education
High School Diploma -
Austin High School
Austin, IN05-2014
Some College (No Degree) - Veterinary Technology
Harrison College - Indianapolis
Indianapolis, INSkills
- Sales Manager / Sales Team Management
- Verifying and Problem solving orders
- Nationally Certified Pharmacy Certification
- Certified Pharmacy Technican
- Product management and pricing coordination
- Acquisition Sales Specialist
- Exceptional customer service
- Goal-oriented Worker
- Organized, Adaptable and flexible
- Teamwork and Collaboration
- Cheerful and energetic
- Account Management Skills
- Strategic Planning Skills
- Proficient in NetSuite, Gorgias, Shopify, Woo Commerce, Wholster and Magento platforms
- Knowledge in Microsoft office programs, including Excel
- Proficient in Solidworks
Certification
- National Pharmacy Technician Certification
- Certified Pharmacy Technician
References
References available upon request.
Timeline
Dealer Sales Supervisor
SuperATV
10.2021 - Current
Dealer Sales and Support
SuperATV
12.2019 - 10.2021
Lead Certified Pharmacy Technician Supervisor
Walmart Pharmacy
10.2015 - 01.2022
Animal Care Technician
Humane Society Of Allen County
07.2014 - 05.2015
High School Diploma -
Austin High School
Some College (No Degree) - Veterinary Technology
Harrison College - Indianapolis
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