Sarah Trejo
New Caney,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Lin’s China Diner and Texas Roadhouse. Proven ability to enhance guest engagement and maintain cleanliness standards, ensuring a welcoming atmosphere. Experienced in cash handling and food running, consistently delivering memorable dining experiences while fostering positive relationships with patrons.
Overview
2
2
years of professional experience
Work History
Server
Lin’s China Diner
New Caney, TX
10.2025 - Current
- Provided exceptional customer service to ensure guest satisfaction and repeat business.
- Efficiently processed orders using point-of-sale systems, enhancing order accuracy.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Maintained cleanliness and organization of dining area to create a welcoming atmosphere.
- Assisted in training new servers on menu details and operational procedures.
- Handled cash transactions accurately, ensuring financial integrity during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Lifeguard
Big Rivers WaterPark
New Caney, TX
06.2025 - 07.2026
- Monitored pool areas to ensure guest safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and CPR as necessary.
- Conducted regular safety inspections of facilities and equipment for operational readiness.
- Assisted guests with inquiries, ensuring a welcoming and informative environment at all times.
- Collaborated with team members during training drills to enhance emergency response skills.
- Enforced safety rules and guidelines to minimize risks and promote a safe recreational experience.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Hostess
Texas Roadhouse Restaurant
Kingwood, TX
07.2024 - 08.2025
- Welcomed guests, ensuring a positive first impression and smooth seating process.
- Managed reservation system, optimizing table turnover and guest flow during peak hours.
- Coordinated with servers to communicate wait times and special requests effectively.
- Assisted in training new staff on customer service standards and operational procedures.
- Adapted quickly to changing circumstances, maintaining composure during busy service periods.
- Answered customer questions about hours, seating, and menu information.
Education
No Degree -
New Caney High School
New Caney, TXSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Cleanliness standards
Safe food handling
Food running
Inventory management
Food station setup
Additional Information
Has a Drivers Licence.
Timeline
Server
Lin’s China Diner
10.2025 - Current
Lifeguard
Big Rivers WaterPark
06.2025 - 07.2026
Hostess
Texas Roadhouse Restaurant
07.2024 - 08.2025
No Degree -
New Caney High School