Sarah Tuzzolino
Fond Du Lac
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
2012
2012
years of post-secondary education
Work History
Server
IHOP
Appleton
08.2021 - 10.2024
- Provided excellent customer service during busy meal periods.
- Assisted in training new servers on menu items and service standards.
- Processed guest orders accurately using Point of Sale system.
- Resolved customer complaints promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Implemented feedback from customers to improve service quality and menu offerings.
Custodial Assistant
Mr Marine Group
Fond Du Lac
10.2019 - 10.2021
- Maintained cleanliness and sanitation in designated areas of facility.
- Operated cleaning equipment and tools to ensure efficient workspace upkeep.
- Assisted with inventory management of cleaning supplies and materials.
- Conducted routine inspections to identify maintenance or cleanliness issues.
- Collaborated with team members to complete daily custodial tasks effectively.
- Trained new staff on proper cleaning techniques and equipment usage.
- Responded quickly to emergency situations that may arise during shift.
- Maintained inventory of janitorial supplies and equipment; ordered additional items when needed.
- Inspected buildings on a regular basis to identify potential hazards or problems.
Home Maker
Self Employed Services
Fond Du Lac
08.2018 - 10.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Skills
- Time management
- Problem solving
- Communication skills
- Conflict resolution
- Attention to detail
- Active listening
- Positive and professional
- Memory retention
- Strong work ethic
Timeline
Server - IHOP
08.2021 - 10.2024
Custodial Assistant - Mr Marine Group
10.2019 - 10.2021
Home Maker - Self Employed Services
08.2018 - 10.2019
GED - ,
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