Versatile professional with strong clerical and team support skills. Proficient in patient compliance, HIPAA regulations, and appointment management. Demonstrates punctuality and a commitment to meeting patient needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Denver Dream Dentistry
Denver, USA
12.2024 - Current
Ensured HIPAA compliance while managing patient information and care processes.
Educated patients on treatments and health management prior to procedures.
Collaborated with healthcare teams to create and implement patient care plans.
Documented patient information accurately in electronic health records.
Monitored compliance with health regulations, maintaining a clean and safe office environment.
Provided emotional support for patients during stressful medical situations.
Engaged in community health outreach to promote wellness education initiatives.
Managed multiple tasks efficiently while delivering quality patient care.
Patient Care Manager
Basin Dentistry
Midland, USA
07.2021 - 12.2024
Coordinated dental treatment to enhance patient satisfaction and optimize operational flow.
Streamlined patient scheduling and insurance processes, improving appointment turnaround by 20%.
Processed insurance claims efficiently, ensuring compliance with regulations and accuracy.
Maintained strict adherence to HIPAA regulations, fostering a professional office environment.
Oversaw payroll scheduling and reception operations, reducing administrative errors by 15%.
Managed inventory and equipment maintenance to ensure uninterrupted clinical operations.
Educated patients on health management, medication usage, and disease prevention strategies.
Applied medical terminology to accurately enter and retrieve computerized information.
Electrophysiology Office Registered Nurse at MyMichigan Medical Center-MidlandElectrophysiology Office Registered Nurse at MyMichigan Medical Center-Midland