Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Velazquez

Little Elm

Summary

Dynamic office administrator and verbal communication. Experienced with managing front office operations and providing administrative support. Utilizes organizational skills and effective communication to enhance office efficiency. Track record of maintaining welcoming atmosphere and delivering exceptional client service. Committed to fostering a tidy workspace and delivering exceptional service.

Overview

9
9
years of professional experience

Work History

Office Admin

Golden Tree Maintenance
03.2024 - Current
  • Streamlined administrative tasks such as filing, reviewing paperwork to ensure everything is accurate.
  • Handle answering phones, and returning email messages.
  • Used QuickBooks for sales transactions, data entry, receiving payments of different services.
  • Sorted PO's to put into a spread sheet and calculate the numbers that was spent.
  • Prepare estimates for tree services in advance, either over the phone or via email.
  • Used Word and Excel for various tasks.
  • Assisted with purchasing items for the office.
  • Organized deliveries for customer orders and coordinated with the drivers on the delivery day.
  • Email credit card authorization forms to customers, requesting they complete and return them along with a government-issued ID.
  • Keep the office space tidy and organized.

Retail Cashier

Sun And Ski Sports
08.2019 - 03.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

Cashier

Chick Fill A
08.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Lewisville High School
Lewisville, TX
06-2017

Skills

  • Office administration tasks
  • Office space organization
  • Time management
  • File organization
  • Customer engagement
  • Verbal communication
  • Telephone reception
  • Document scanning
  • Spreadsheet development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Admin

Golden Tree Maintenance
03.2024 - Current

Retail Cashier

Sun And Ski Sports
08.2019 - 03.2024

Cashier

Chick Fill A
08.2016 - 02.2017

Lewisville High School

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