Sarah Warren
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Business Development Representative
Arrive Logistics
Columbus, OH
10.2023 - Current
- Creating customized presentations and proposals for prospective clients.
- Develop and maintain relationships with potential customers to understand their business needs.
- Create and improve business pipeline using cold and warm techniques.
- Responding quickly to inquiries from potential customers via phone or email.
Lead Trainer, Server, and Brand Ambassador
Townhall (Ethos Hospitality Group)
Columbus, OH
05.2022 - 12.2023
- Collaborated with management to identify training needs and develop strategies for continuous improvement.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
- Promotes positive company image through superior customer service experiences.
- Introduces sales, promotions and other brand initiatives to gain customer loyalty.
Fragrance Consultant, Seasonal Team Member
Sephora
Strongsville, OH
11.2019 - 01.2022
- Met or exceeded credit card sign-up targets on a consistent basis by leveraging communication and interpersonal strengths
- Built positive customer relationships with high-quality service and focus on gaining loyalty
Lead Cashier
Ulta Beauty
Fairlawn, OH
03.2019 - 11.2019
- Trained and mentored over 15 new cashiers to maximize performance with skilled, efficient, and knowledgeable team members
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
Education
Bachelor of Science - Business Administration
The Ohio State University, Max M. Fisher College of Business
Columbus, OH05.2023
Skills
- Technical Skills: Microsoft Excel, Microsoft Word, Access, PowerPoint
- Interests: Soccer, Cross Country, Yoga, Design
- Personal Skills: Customer service, Leadership experience, Work ethic, Positive attitude, People skills, Organization, Brand Loyalty, Marketing and Advertising
Timeline
Business Development Representative
Arrive Logistics
10.2023 - Current
Lead Trainer, Server, and Brand Ambassador
Townhall (Ethos Hospitality Group)
05.2022 - 12.2023
Fragrance Consultant, Seasonal Team Member
Sephora
11.2019 - 01.2022
Lead Cashier
Ulta Beauty
03.2019 - 11.2019
Bachelor of Science - Business Administration
The Ohio State University, Max M. Fisher College of Business
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