Sarah West
Ashland,OR
Summary
Dependable team member with expertise in Square POS operations and a strong background in delivering high-quality customer service. Ensures efficient front-end operations while proactively addressing patient's needs. Demonstrates reliability, independence, and critical thinking skills. Committed to providing clients with exceptional and welcoming experiences.
Overview
24
24
years of professional experience
Work History
Rental Property Manager
Self
Ashland, OR
09.2001 - Current
- Tenant processing and verification.
- Maintenance of property.
- Collecting rent and paying utilities.
- Problem solving and resolving issues among tenants.
Operations Manager
People's Choice Acupuncture
Ashland, OR
11.2022 - 05.2025
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated patient scheduling and managed balance collections efficiently.
- Processed insurance billing and secured authorizations in a timely manner.
- Maintained website and regularly updated Google and Yelp business pages.
- Designed marketing materials, including a new logo to enhance brand identity.
- Produced YouTube testimonials to promote clinic services effectively.
- Hired contractors for landscaping, SEO optimization, and building improvements.
- Oversaw SEO strategies to increase online visibility and traffic.
Colon Hydrotherapist
Ashland Colon Hydrotherapy
Ashland , OR
05.2005 - 02.2021
- Sole proprietor and operator of Ashland Colon Hydrotherapy for 16 years.
- Provided Colonic Irrigation, wellness education and consultation to clients.
- Consulting and booking clients
- Bookkeeping
- Cleaning facility before and after each client
- Ordered and stocked equipment weekly
- Hired and consulted private contractors
- Administered colon irrigation, detox baths, Ionic foot treatments and saunas to clients
Education
Colonic Irrigation
Lifestream Purification Systems
Austin, TX12.2015
Colon Hydrotherapy
Prime Pacific Health Innovations
Vancouver, British Columbia 05.2005
Some College (No Degree) -
Southern Oregon University
Ashland, ORSkills
- Problem-Solving
- Decision Making
- Attention to Detail
- Self-Driven and Motivated
- Interpersonal Communication
- Customer Service
- Appointment Scheduling
- Staff Supervision
Timeline
Operations Manager
People's Choice Acupuncture
11.2022 - 05.2025
Colon Hydrotherapist
Ashland Colon Hydrotherapy
05.2005 - 02.2021
Rental Property Manager
Self
09.2001 - Current
Colonic Irrigation
Lifestream Purification Systems
Colon Hydrotherapy
Prime Pacific Health Innovations
Some College (No Degree) -
Southern Oregon University
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