Sarah Whittle
Folsom,LA
Summary
Proven track record in enhancing patient care and streamlining clinical operations at Syn Skin Aesthetics. Expert in HIPAA compliance and patient scheduling, demonstrated through improved appointment efficiency and patient satisfaction. A reliable team player, adept at fostering positive patient relationships and ensuring meticulous clinical documentation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Desk Receptionist
Syn Skin Aesthetics
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor aesthetic procedures, including preparing patient rooms and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, and verifying coverage when necessary.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted in coordination of company events, contributing to successful and well-organized functions.
Secretary's Assistant
Whittle Tree Service/ Whittle Electrical Service
09.2019 - 08.2024
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Scheduled work times and dates with customers for jobs.
- Assisted in client billing.
Server/Cocktail Bartender
The Pink Agave
11.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Pharmacy Technician Assistant
Majoria Drugs
06.2019 - 09.2019
- Improved inventory management by consistently monitoring stock levels and promptly ordering necessary medications.
- Answered phone calls from patients/called patients regarding their prescriptions.
- Increased patient satisfaction by accurately filling prescriptions and providing helpful, knowledgeable assistance.
- Prevented errors in prescription fulfillment by carefully reviewing each order before dispensation and consulting with pharmacists as needed.
Education
No Degree - Nursing
Delgado Community College
New Orleans, LAHigh School Diploma -
Archbishop Chapelle High School
Metairie, LA05.2019
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Patient Assessments
- CPR Certified
- Problem Solving
- Vital Sign Monitoring
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
Certification
- CPR/AED Certification
Timeline
Medical Assistant/Front Desk Receptionist
Syn Skin Aesthetics
03.2024 - Current
Server/Cocktail Bartender
The Pink Agave
11.2022 - 03.2024
Secretary's Assistant
Whittle Tree Service/ Whittle Electrical Service
09.2019 - 08.2024
Pharmacy Technician Assistant
Majoria Drugs
06.2019 - 09.2019
No Degree - Nursing
Delgado Community College
High School Diploma -
Archbishop Chapelle High School
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